Maybelline New York Lasting Drama Automatic Liner -901 Intense Charcoal

I couldn't figure out how to sharpen these (and I'd bought 8 different colours!), they don't retract like other brands. But I got onto their chatline and it was explained to me that you just use a normal sharpener on what looks like the plastic case, but is in fact a shaprenable PVC case like the outside of a pencil. It worked. So the product is great, but I shouldn't have had to ask! The web site and / or packaging need a picture showing how you sharpen it.

Just bought this in black and so far, really pleased. Its super soft to apply, really pigmented, stays put (even on my waterline) and doesn't irritate my sensitive eyes. I'm surprised it doesnt have better ratings - seems a lot of people don't realise you can just sharpen it. It would be really nice if it came with a sharpener built into the lid. Due to how soft it is, I think a super sharp winged line is out of the question. But perfect for a smokey eye.