Easy Healthcare Corporation

Hello Dahlia! Thank you for bringing this to our attention, and we sincerely apologize for the unacceptable condition in which your order arrived. Since you mentioned you are returning the item, we want to make sure your return and refund process goes as smoothly as possible. Please reach out to DM us to our support team directly so we can look into this immediately and prioritize your request. We truly appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future. Best, Bella Customer Experience Team Easy Healthcare Corporation

Hello AT! Thank you for sharing your feedback, and please accept our sincere apologies for any frustration or inconvenience this experience has caused you. We truly care about our customers and understand that navigating your journey can be deeply emotional, which is why we take your concerns seriously. To clarify your order details: you purchased the Areta Ovulation and Pregnancy Test Strips (90 Count with 70 Ovulation and 20 Pregnancy Tests) for $10.17 ($11.14 total with tax). Our previous refund of $3.50 was issued to cover the proportional value of the 20 HCG tests that you experienced issues with. We understand you are dissatisfied with this partial resolution. If this does not meet your expectations, or if you would like to discuss further options regarding the rest of your order, please send us a direct message through Walmart. We are more than happy to communicate with you further to see how we can better assist. Best regards, Bella Customer Experience Team Easy Healthcare Corporation

Hello Peter! We’re so glad to hear your Easy@Home Female Urination Device arrived in just two days! It’s wonderful to know that it came recommended by your doctor's nurse—we truly value that professional trust in our products. Whether you’re using it for camping, travel, or any other convenience, we hope the flexible silicone design makes things much easier for you. If you have any questions about the product, please reach out via Walmart message. Our Customer Care Team is always here to help! Best regards, Emma Customer Care Team Easy Healthcare Corporation

Hello Cheri! We sincerely apologize for the extreme frustration and disappointment you’ve experienced with your recent orders. This is certainly not the level of service we aim to provide, and we are very sorry for the repeated shipping errors regarding the remote control unit. We would like to make this right immediately. Please feel free to reach out via Walmart Messenger or email at service@healthcare-manager.com and share more details about your order. Warm regards, Serie Customer Care Team Easy Healthcare Corporation

Hello lannette! Thank you so much for the 5-star rating and your kind words! We are delighted to hear that you find our company and customer service reliable and helpful. Providing excellent support to our users is our top priority, and your feedback truly means a lot to our team. Wishing you all the best, Serie Customer Care Team Easy Healthcare Corporation

Hello Customer! We sincerely apologize for the frustration caused by receiving a package close to its expiration date and for the inconvenience of the return process. This is certainly not the experience we want for our customers, as we strive to provide products with ample shelf life for your peace of mind. Please reach out to us directly through the Walmart messaging system or contact our support team at service@healthcare-manager.com with your order details. We would like to investigate this further and make things right for you. Your feedback is invaluable, and we will share it with our inventory team to prevent this from happening again. Best regards, Serie Customer Care Team Easy Healthcare Corporation

Hello Sherri! Thank you so much for your 5-star review! We are delighted to hear that your Easy@Home Lumino Therapy Lamp arrived safely and on time. We take great care in our packaging to ensure fragile items reach our customers in perfect condition, so we're glad to know we hit the mark for you. We hope you enjoy the benefits of your new lamp! Best regards, Serie Customer Care Team Easy Healthcare Corporation

Hello Ahmed! We’re glad to hear your Easy@Home UTI Test strips arrived quickly and in good condition. To ensure the most reliable results, we recommend reading the results strictly within the 2-minute window, as color changes after 2 minutes are not accurate. If you have any questions about interpreting the test results or have concerns using them, please reach out via Walmart message. Our Customer Care Team is here to help! Best regards, Emma Customer Care Team Easy Healthcare Corporation