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Customer ratings and reviews for
Loreal Paris Superior Preference Permanent Hair Color
4.4 out of 5 stars
stars
18.2K ratings8,557 reviews
  1. 5 stars74% (13.4K)
  2. 4 stars12% (2,134)
  3. 3 stars5% (867)
  4. 2 stars3% (486)
  5. 1 star7% (1,317)
How item rating is calculated

Reviews summary

Pros

  • : Process is simple to follow with a manageable consistency.
  • : Easy to follow directions for a successful application.
  • : Has a subtle, vibrant shine with good coverage.
  • : Covers gray hair completely and uniformly.

Neutral

  • : Can be long-lasting, but may fade over time depending on usage.
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Customer photos

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Showing 1-10 of 8,557 reviews
Apr 29, 2026
Bellajo
Top Reviewer
Item details
Hair color shade: Medium Ash Brown
Size: 1 Kit
5 out of 5 stars review

Verified Purchase

I'd buy again

Didn't notice till I saw pictures that the front of my hair from last dye looked red orangish. Someone suggested this ash shade that would tone it down. Had a good conditioning packet that made my hair soft. It fixed my hair and it looks a lot better this shade!

Helpful?5PZCA6OXRO1X18380856461
Feb 17, 2026
sharon
Item details
Hair color shade: Md Copper Br
Size: 1 Kit
5 out of 5 stars review

Verified Purchase

Been using forever

My favorite but it’s hard to find

Helpful?5PZCA6OXRO1X18380856461
Jun 10, 2025
None
Item details
Hair color shade: Extra Light Natural Blonde
Size: 1 Kit
5 out of 5 stars review

Verified Purchase

Excellent product as usual and so is the shipper!

I have been using the 9-1/2 NP lightest blonde hair color for several years. My hair is light grey with a great blend of blonde and calls for a six week coloring cycle when dullness begins. “Preference” is the only product I’ve used for over 30 years. And, happy to report, so is the 9-1/2 NP natural Blonde kit! By the way, I am a young 77 year old woman… and, young men are always asking me out!! lol:) I also have a pixie hair cut and a small frame which accents me %26 my hair choices. Once again, thanks for the opportunity to share my hair experiences!

Helpful?5PZCA6OXRO1X18380856461
Apr 5, 2026
Shelly
Item details
Hair color shade: UL63 Hi-Lift Gold Brown
Size: 1 Kit
5 out of 5 stars review

Verified Purchase

This color really last longer than any I've used before. My hair feels great. I have below shoulder hair and there's plenty of color in this box. Its more expensive but worth it! I love this.

Helpful?5PZCA6OXRO1X18380856461
Nov 7, 2025
Theqjb
Top Reviewer
Item details
Hair color shade: 6R Light Auburn
Size: 1 Kit
5 out of 5 stars review

Verified Purchase

L’Oreal Light Auburn

I’ve used another brand for way too many years to mention and after feeling like the color just wasn’t there and the change in my hair mid life , I set out to find something better. Here I am. I love the way the color felt while applying, it is hard to explain but it just felt better while applying it to my hair. I didn’t even notice a smell from the solution either. I have shoulder length hair with somewhat thickness and it used to be really close to needing two bottles but with this I had a little left in the bottle. And to the color-I used the same or close to the same I’ve always used with the other brand and let me tell you that it is absolutely more vibrant, my hair feels softer and less frizzy. I am sold.

Helpful?5PZCA6OXRO1X18380856461
Apr 3, 2026
KindleM
4 out of 5 stars review

Beautiful color & easy

[This review was collected as part of a promotion.] Absolutely love this hue and vibrant boxed color. It didnt dry my hair out at all and was so easy to use. Gloves are a must, or u will def stain urself...the smell was not horrible like in the past when I've used box hair dyes.

Review from influenster.com
Helpful?5PZCA6OXRO1X18380856461
Dec 23, 2024
karen
Item details
Hair color shade: RR04 Intense Dark Red
Size: 1 Kit
3 out of 5 stars review

Verified Purchase

Read before, then ponder…..

This is a good brand but wow, the color is extremely dark! If u want a dark red then look else where. This is more like a really darker brown with red thru out that shows up in bright light. I am a redhead but wanted to go a bit darker for ha ha’s. Didn’t think it would b this dark. For those who ask why? Redheads as they age their hair lightens. Still…😲😲😲

Helpful?5PZCA6OXRO1X18380856461
Apr 23, 2023
Shannon
Item details
Hair color shade: 6A Light Ash Brown
Size: 1 Kit
1 out of 5 stars review

Verified Purchase

useless

ive used loreal excellence hair dye in the past without issue. this time i used loreal superior preference in the color 6A (light ash brown). i havent dyed my hair in years so i was dying on virgin hair. my color is a dirty blonde/light brown with alot of golden/brassy tones so my hope with this dye was to be the same or slightly darker color but use the ash to tone down the brass in my hair. This dye literally did nothingggg. If anything it actually lightened my hair or made it appear more brassy. I wasted my money, my time, and caused unnecessary damage to my hair. Will absolutely never purchase from this line again.

Helpful?5PZCA6OXRO1X18380856461
reply from L'Oreal Paris Product Expert

Hi Shannon. Thank you for reaching out to L'Oreal regarding the Preference Haircolor. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your reference #26738911. Looking forward to hearing from you!

Feb 10, 2024
Christine
Item details
Hair color shade: 6A Light Ash Brown
Size: 1 Kit
1 out of 5 stars review

Verified Purchase

Do not recommend!!

I purchased 2 boxes of this dye yesterday. I have used it in the past and loved it. This time, it turned my hair orange!! It’s disgusting to me. I use ash brown specifically because it isn’t supposed to have red undertones.

Helpful?5PZCA6OXRO1X18380856461
reply from L'Oreal Paris Product Expert

Hi Christine, We are sorry you were not satisfied with the results you achieved with our haircolor. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. Please call us @ L'Oréal 800-631-7358 and provide reference # 31507121. We look forward to your call!

Jul 6, 2025
Nancy
Top Reviewer
Item details
Hair color shade: 6R Light Auburn
Size: 1 Kit
1 out of 5 stars review

Verified Purchase

I do not recommend the Light auburn, no Color

Added absolutely no color to my hair whatsoever, did not even cover my grays which are pretty white! Am so disappointed, all it added was brassiness and color Faded out immediately! did not even cover my gray roots at all, they stayed whitish Gray. Waste of money %26 Time!

Helpful?5PZCA6OXRO1X18380856461
reply from L'Oreal Paris Product Expert

Hi there Nancy! Thank you for reaching out to us about your experience with the Superior Preference Fade-Defying Shine Permanent Hair Color, in the shade 6R Light Auburn. We are sad to hear that this did not give the gray coverage you had hoped for. We know this can be frustrating and we will share this with our production team. We suggest checking out the Triple Care Color Excellence Creme in the shade 6R Light Auburn, which is for 100% gray hair coverage for all hair types, even on stubborn grays. We hope that you will give this a try and love your results.