Thank you so much for your amazing feedback. We’re delighted to hear you’re loving the picture quality, vibrant colours, contrast, and brightness of your new Samsung TV. It’s also fantastic to know you’re finding the apps and remote easy to use and that our support team has provided a positive experience whenever needed. Your recommendation truly means a lot to us. Thank you for choosing Samsung!

Thank you for sharing your detailed feedback. We're delighted to hear that you're enjoying the excellent picture quality of your Crystal UHD TV. We also appreciate your comments regarding the remote control and the process of enabling subtitles. Feedback like yours is incredibly valuable as we continue to improve accessibility and ease of use for all customers. If you would like assistance with subtitle settings or navigating your TV features, our support team would be happy to help: https://www.samsung.com/au/support/contact Thank you for choosing Samsung.

We appreciate your review! It’s great to hear you’re happy with your purchase overall and finding the TV user-friendly. If you need help fine-tuning brightness settings, feel free to reach out to our support team: https://www.samsung.com/au/support/contact

Thank you for your review and for your loyalty to Samsung. It's wonderful to hear that your previous Samsung TV served you well for twenty years and that you're enjoying the new features and convenience offered by your Crystal UHD TV. We're especially pleased that the smart shortcut keys have become a favourite feature. Thank you for choosing Samsung once again.

Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the fast startup, easy-to-use interface, smooth app navigation, and sharp picture quality on your Samsung TV. It’s also wonderful to know the refresh rate is enhancing your sports and movie viewing experience. We appreciate your feedback regarding the setup process and thank you for choosing Samsung!

Thank you for your honest feedback! We’re so glad you’re enjoying the picture and sound quality. We understand that the new remote and navigation can take some getting used to, if you’d like assistance or guidance, our support team is here to help: https://www.samsung.com/au/support/contact

Thank you for your wonderful review! We're so pleased to hear you're enjoying the natural-looking picture quality and intuitive remote after spending some time with it. It's fantastic that your new TV has made such a positive impression, and we hope it continues to provide many years of enjoyable viewing. Thanks again for your support!

Hi Kellie,We're very sorry to hear about your experience with a blurry picture on your U8000H TV. Please know we would have been happy to assist you with troubleshooting the issue. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit our website to chat live and access manuals or software.~Samsung Advisor

Thank you for taking the time to provide your feedback. We're sorry to hear you've experienced ongoing difficulties accessing free-to-air streaming applications and services on your TV, despite performing troubleshooting and a factory reset with support assistance. We understand how frustrating it can be when content is not available reliably. We'd like to investigate this further and help identify the cause of the issue. Please contact our support team via https://www.samsung.com/au/support/contact so we can assist you further. We appreciate your feedback and the opportunity to improve your experience.