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Customer ratings and reviews for
ArtToFrames 27.2x20.1 Inch - 69x51 CM Black Puzzle Frame for 631 piece Puzzles.0.75 Inch Custom Wood Puzzle Frames, Satin Black Tall - Comes with Economy Acrylic
4.5 out of 5 stars
stars28 ratings28 reviews
  1. 5 stars64% (18)
  2. 4 stars25% (7)
  3. 3 stars7% (2)
  4. 2 stars0% (0)
  5. 1 star4% (1)
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Showing 1-10 of 28 reviews
Aug 4, 2025
Sharon L.
5 out of 5 stars review

Frame

Was able to find a less common size in America for a European print; very happy with result

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Jul 12, 2021
Lisa S.
5 out of 5 stars review

Always beautiful work!

I've ordered several frames from Art to Frames. I keep ordering from them because the quality is great, the sizing is perfect especially for sizes that are not easily found elsewhere and the shipping is timely. And the frames are safe and sound when I receive them' so glad I found them!

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Aug 30, 2021
Jeff D.
5 out of 5 stars review

Found my new go to frame source

Ordering was easy, communication and follow up on shipping was great, the quality of the frame for the price cannot be beat, and I was blown away by the packaging. I highly recommend ArtToFrames!

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Feb 8, 2024
Michael O.
5 out of 5 stars review

Great Products, Superior Service

Could not be more pleased with the products, service, and pricing. Excellent attention to detail and extremely helpful customer service, Bravo!

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Mar 5, 2021
Duckand R.
4 out of 5 stars review

Frames came full of black scuff marks

Frames came full of black scuff marks that won't come off and one has gunk painted into the corner.Currently trying to decide whether to return or to sand down the frames and repaint them myself. Some also have the wrong hanging equipment.Also this review will only allow 5 or 4 star ratings. My actual rating is a 1.

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
May 16, 2019
Melissa F.
4 out of 5 stars review

Great frame for unique size

I ordered this frame primarily because it's very difficult to find specialty-size frames that don't cost an arm and a leg. I received this frame several days after ordering; packaging was sturdy and the frame was well-secured within thick cardboard. Assembly was easy - the typical metal bendable pegs held the cardboard back on. I was a little surprised at how cheap the thin Plexiglass cover seemed, but it made the frame much lighter, and it was clear, with no smudges or nicks, so it can pass for glass. I did not use the hanging system provided, as I already had screws in the wall, but I paid for the system with the level and it was included and seems easy to use, as well.

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Jul 12, 2021
Laurie R.
4 out of 5 stars review

Good product - arrived damaged

The frame seems of good quality, however, my white frame arrive filthy and with scratches. I needed to use a MR Clean white sponge to remove the scratches and dirt. Luckily that did the trick or I would have had to return. Also, in one corner of the frame the wood did not meet up and I had to fix that.Laurie

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Mar 4, 2021
Sarah E.
3 out of 5 stars review

Ok but arrived in poor condition

The frame is okay, but I ordered it in white and it is really dirty/smudged in several places - cannot get it off with any type of cleaning solution. Also took over 2 weeks to arrive.

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Mar 12, 2025
Cody W.
3 out of 5 stars review

Not finished

Beautiful frame. Arrived on time, packaged perfectly. Unfortunately it showed up chipped. Great customer service with very quick responses to my dilemma, and have offered a few positive solutions.

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045
Jul 17, 2020
Jennifer V.
1 out of 5 stars review

I DID NOT RECEIVE MY PACKAGE

I tried contacting your customer service through phone and email and I did NOT get a response. Your team put the WRONG ADDRESS on the FEDEX label so I never receive package! I HAVE BEEN WAITING WEEKS FOR MY PACKAGE AND I DID NOT EXPECT THE WORST CUSTOMER SERVICE! I am asking for you to send me another frame with complimentary expedited shipping and partial refund for my time. PLEASE CONTACT ME IMMEDIATELY!

Review from arttoframe.com
Helpful?212CTI50BN7Q16631219045