LG 4.5 cu.ft. Smart Wi-Fi Enabled All-In-One Washer/Dryer with TurboWash Technology

I've owned this washer/dryer for 2.5 years and while it does have its downsides, I still love it. Things I love: 1) Energy/water efficiency: not only does the unit use less energy, not having a giant dryer vent hole in my house helps my house save energy. 2) Wrinkle-free clothing with minimal (or no) ironing: I have a closet bar with hangers above the dryer. I set my clothes to dry for one hour (after a high-speed spin). They come out damp. I shake them out, hang them up, and voila, they finish drying wrinkle-free. 3) I don't have to babysit the wash: I put my clothes in (don't overstuff it! Use only 3/4 of the tub space!), I walk away. Eventually it beeps/my phone pings me and I go hang things up. Things I don't like: 1) It's not good with cat hair. I have to take 5 minutes to wipe the seal after every load and I have to run a tub clean cycle every third or fourth wash. My cats shed a lot and they have very fine soft hair. 2) Some of the lights on the panel are out. More seem to be failing. A washer this expensive should last for a long, long time. 3) The "smart" features are pretty dumb. I wish they would put more money into making this a unit that lasts and less on the app, the various cycles, etc. Technology is better when you keep it simple. I only ever use three cycle types: Normal, Bedding, and Tub Clean. Everything else is window-dressing. I don't need the app to tell me when a cycle is done. I don't need the app, PERIOD. I don't need my washer to be wifi connected to anything. Items that make some people hate it (but not me): 1) Don't expect your clothes to feel bone dry. Even if you run the dry cycle for hours, you'll still THINK they are damp when you pull them out, because they have some steam clinging to them. Don't run the dry cycle for hours! If you want your clothes dry, experiment: try 90 minutes, then pull the clothes out, shake them out, hang them up or lay them out for 5 minutes, and check them again. They'll probably feel dry after being shaken out and hung up. 2) You can only fill the tub to 3/4 capacity. The clothes need space to tumble.

1st load didnot dry clothes after 6 hours. Washer/Dryer had error code on 2nd load. Called LG was on hold for 1 hour 42 mins and hung up called back next day and was given “reset” instructions, was assured this corrected the problem. Error code came back within 5 mins called back and representative made me repeat steps, I asked her to stay on line she refused and again error code came on 5 mins into cycle. I called back and wanted service appt was told it would take 2 weeks!!! So I paid a lot of money for a non-working washer dryer machine.