Bogs Men's Ultra Mid Boot

LOVE my new Bogs! I work on 2 farms, one a vegetable farm the other an animal farm. Both have obstacles, i.e. animal poo, weather muck, brush filled rows that these boots weather without missing a beat! I was wearing my hiking boots for months only to ruin them after time. These Bogs are tough, lighter weight than expected and so comfortable. I originally ordered a 9 I found after putting them on they would be a little tight, I requested a return authorization which was sent to me immediately, they were returned and in exchange they sent me at 10. A day later I got an email from Boggs saying they had sent me inserts, concerned that the ten might be too big and these inserts will assist in sizing. Lo and behold five days later I received a package with the inserts And a free pair of all wool socks. That's great customer service! Thank you Bogs!