Scam Seller — TV Arrived With No Remote!
I purchased the LG 32" Class HDR LCD TV and the seller shipped it WITHOUT a remote control.
Tell me, in what world — especially in the 21st century — does a brand-new TV get sold without a remote? You open the box excited to set it up, and instead you're stuck with a completely unusable product.
This seller is abusing Walmart's platform by listing an item that is incomplete, misleading, and basically useless. A TV without a remote is not a TV — it's a piece of plastic. This is a scam, a waste of time, and extremely disappointing.
Avoid this seller at all costs. They are selling incomplete products and leaving customers to deal with the headache.
reply from LG Digital Customer Care
Hi, Sam. Thank you for sharing your experience with your LG TV (32LN572MBUB) model. We totally get how important it is to have everything you need, especially when a remote control is key for setup and use. If you haven't reached out yet, you might want to contact Walmart customer service at 800-925-6278 about the missing remote.One handy tip is to check if your TV is compatible with the LG Magic Remote, which you can grab separately if the original remote didn’t come with it. The Magic Remote offers full functionality, including voice control and makes navigation a breeze. If you’d like more help with your case, just shoot us an email at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look. We’re here for you! ^Juvy
