SOLARPLAY profile photo

SOLARPLAY

Location:
Shenzhen Shi Longgang Qu Pinghu Jiedao Hehua Shequ Huanan Dadao Yi Hao
shenzhen, GD 518100, CN
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(+86) 13537640362

Seller Reviews

3.9 out of 5 stars
3.9 out of 5
15 ratings5 reviews

About the seller

SOLARPLAYD is a leading innovator specializing in portable power stations and foldable solar panels. With years of expertise in research and design, we are committed to providing clean, green, and sustainable energy solutions for all your power needs. Whether you're facing an emergency at home, emba…
Business Name: shenzhenshiguangxinhuikejifazhanyouxiangongsi

Top picks from seller

Seller reviews

3.9 out of 5 stars
15 ratings5 reviews
How seller rating is calculated

Showing 1 - 5 of 5 reviews

Jun 7, 2026
Dana
Item bought
SolarPlay Portable Power Station, 2400W/2160Wh Large Capacity Solar Power Station, with 200W Solar Panel, 4 AC Outlets (4800W Peak), Emergency Power Station for Home, Camping, Outdoor Battery Backup
1 out of 5 stars review

Item was shipped already broken. Seller has not returned numerous attempts to contact for a return/refund. Will change to five stars when i have resolution.

Apr 7, 2026
Mustad
Item bought
SolarPlay Q2402M 2500W Solar Generator, 2304Wh LiFePO4 Power Station, Portable Solar Generator with 400W Solar Panel for Home Backup, Off-Grid Living, Best Camping Power Station
5 out of 5 stars review

The item is well built, more than expected, instructions are super simple and to the point. I am glad I bought (2) 2800w...

reply from Supplier Response

Hello Mustad! Thank you so much for your wonderful feedback, Mustad! We’re really happy to hear that the unit exceeded your expectations and that you found the instructions clear and easy to follow. It’s great to know the build quality stood out to you—that’s exactly what we aim for in every product we design. We appreciate your trust in choosing two units, and we hope they continue to serve you reliably wherever you need power. For anyone considering a dependable, easy-to-use power solution, we’re grateful for your support and confident our products can deliver the same experience. If you ever need anything, we’re always here to help!

Oct 22, 2025
sherry
Item bought
SolarPlay 3-in-1 Solar Connector Extension Cable
5 out of 5 stars review

Blazing fast shipping. Ordered on Tuesday, had it by Thursday. Well-packaged.

reply from Supplier Response

Hello sherry! We’re thrilled to hear your order arrived so quickly, Sherry! At SolarPlay, we’re dedicated to fast shipping, careful packaging, and excellent customer support so every experience is smooth and worry-free. We look forward to helping all our customers enjoy reliable, high-quality power solutions with confidence!

Oct 19, 2025
Jianwen
Item bought
SolarPlay 3-in-1 Solar Connector Extension Cable
5 out of 5 stars review

Excellent customer support! They responded within hours and solved my issue

reply from Supplier Response

Hello Jianwen! Thank you, Jianwen! We’re so glad our team could respond quickly and resolve your issue. At SolarPlay, we’re committed to providing high-quality products and fast, reliable customer support. Your satisfaction means a lot to us, and we look forward to helping all our customers enjoy seamless solar solutions!

Oct 13, 2025
Mathew
Item bought
SolarPlay Q2402M 2500W Solar Generator, 2304Wh LiFePO4 Power Station, Portable Solar Generator with 400W Solar Panel for Home Backup, Off-Grid Living, Best Camping Power Station
1 out of 5 stars review

Buyer beware, horrible company here on Walmart app. If you have an issue expect to pay return shipping and a 25% restock fee. They talk bad about there alleged company on different platforms. Customer service is a horrible, I’m sure my “5 year warranty” is a lie and I’m better off buying a new unit from a different company. Buyer beware! I will tell everyone that is in the market for power stations. Horrible communication with customers.

reply from Supplier Response

Hello Mathew! Hi there, we’re sorry to see this feedback and would like to clarify the situation for other customers. Our team responded to your inquiries and handled your request in accordance with our clearly stated store policies. Return shipping and any applicable restocking fees are disclosed in advance and follow standard marketplace practices. We always aim to be transparent so customers can make informed decisions before purchasing. Regarding communication, we take this very seriously—our support team consistently replies within our service window and works to provide clear guidance and solutions. We have not found any instance where an order was canceled without proper process or notification. We also want to reassure customers that our warranty is valid and fully supported. Many customers rely on our products daily, and we stand behind both our quality and after-sales service. If you’re still experiencing an issue, we remain open to assisting you further and encourage you to contact us directly so we can help resolve it properly.