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Customer ratings and reviews for
Better Homes & Gardens Springwood Caning 3-Drawer Nightstand with USB, Charcoal Finish
4.2 out of 5 stars
stars82 ratings41 reviews
  1. 5 stars66% (54)
  2. 4 stars11% (9)
  3. 3 stars10% (8)
  4. 2 stars2% (2)
  5. 1 star11% (9)
How item rating is calculated

Reviews summary

Pros

  • : Made with heavy materials and has a stylish look.
  • : Provides sufficient space for storing items.
  • : Made with solid materials.

Neutral

  • : Can be straightforward, but may require extra effort or assistance.

Cons

  • : Slides can be prone to sticking, affecting smooth operation.
  • : Prone to breaking or coming loose during use.
Generated by AI

Customer photos

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Showing 1-10 of 41 reviews
Dec 1, 2025
Ava
Item details
Color: Light Honey
Multipack quantity: 1
5 out of 5 stars review

Verified Purchase

This furniture line is very solid. Well built, easy to assemble. I purchased two of these nightstands and love the extra drawer space that they provide.

Helpful?2LMLM0LQBVEV5023779594
Aug 28, 2025
Mary
Item details
Color: Light Honey
Multipack quantity: 1
3 out of 5 stars review

Verified Purchase

Slightly disappointed

Nice nightstand. Plenty of room and seems to be decent quality furniture as far as look and make. The USB-C port on the back of the nightstand (which was one of the reasons i purchased it) does not work. The other ports do work, just not the one i planned on using. Keep that in mind when purchasing.

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

HI Mary. We are happy to look into sending a new port. Please let us know by contacting us at https://www.sauder.com/service., or give us call at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.

May 28, 2026
Bonnie
Item details
Color: Charcoal
Multipack quantity: 1
3 out of 5 stars review

Verified Purchase

Pretty to look at but many issues

These nightstands look nice but have some issues. First, they take a lot of effort to put together and are very heavy; so if possible, I highly recommend putting them together in the room you want them. Second, the drawers can be very hard to open because you have to make sure the other drawers are closed fully in order to open the other. It's a safety precaution but can be very annoying. Third, one of the handles has already broken making it difficult to effectively use the drawer. So, although these nightstands look good from afar, they have a few issues that should make you take pause before purchasing. I think the best thing these nightstands have to offer is the built-in power outlet so you can charge your phone and other devices easily. Just make sure to follow the directions carefully so that you build the nightstand correctly and put this on the TOP so it's actually useful. ;)

Helpful?2LMLM0LQBVEV5023779594
reply from CustomerService

Hi Bonnie. Thank you for the detailed review! We appreciate the feedback and we are truly sorry to hear about the damage to the handle of the chest. This is definitely not the experience we want for you. We would be happy to make it right by sending you the replacement parts you need. Please contact us at https://www.sauder.com/service, or give us a call at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.

Jun 21, 2025
Luis
Item details
Color: Light Honey
3 out of 5 stars review

Verified Purchase

Great Value, Disappointing Packaging

Item looks good and is very sturdy once built. It's more of a light brown instead of the bright light honey color the photos would have you believe. Instructions were easy to follow but was hard to assemble by myself, so recommend having someone help. Exterior packaging was good and interior of the box contained enough foam to protect the contents from outer damage. I am disappointed with how the box was packaged, all the pieces were on top of each other with no protective layers in-between, causing scuffs and scratches before I even took them out of the box. I bought two and both arrived with similar packaging. Overall would recommend due to the quality for the price, just be sure to take a close look at the contents before you start assembling.

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

Hi Luis. We are sorry to hear of your dissatisfaction with your furniture purchase. We would really like to speak with you and see if we can help with replacement parts for any damaged pieces. Please contact our award-winning service at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.

Sep 20, 2025
Emma
Item details
Color: Light Honey
Multipack quantity: 1
3 out of 5 stars review

Verified Purchase

USBC do not work

Only thing that is disappointing is that the USBC and USB outlets do not work on both of the nightstands I purchased.

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

Hi Emma! We're sorry this happened. It's not the experience we wanted, and we'd love to make it right by replacing the outlets. You can reach us anytime through our service page at https://www.sauder.com/service or give us a call at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET. We’re here to help and look forward to hearing from you!

Nov 28, 2025
ashley
Item details
Color: Charcoal
Multipack quantity: 1
2 out of 5 stars review

Verified Purchase

Arrived damaged, customer service made promises they didn't fulfill, product continued to prove defective throughout assembly, customer service once again proved difficult and offered inadequate remedy.

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

Hi Ashley. This is Sauder, the manufacturer of the unit. I'm so sorry to hear of the frustration you've experienced with the 3-Drawer Nightstand. This is not the experience we want for our customers and we would love to speak with you. Please contact us at https://www.sauder.com/service, or give us a call at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.

Sep 15, 2025
Jordan
Item details
Color: Light Honey
Multipack quantity: 1
1 out of 5 stars review

Verified Purchase

Missing parts

We were missing the threading in the dresser to be able to assemble the leg and the o Lu option that was given was to disassemble to whole thing and return it to the store. This box originally was so heavy my husband couldn't even lift it there was no way we could get it back to the store. Now we're stuck with one dresser that is missing a leg for $200

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

Hi Jordan. Thank you for reaching out to us. I'm so sorry there were missing components to the nightstand. We would be happy to send out replacement parts to avoid a return. Please contact our award-winning service at https://www.sauder.com/service., or give us call at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.

Oct 2, 2025
Alyssa
Item details
Color: Light Honey
Multipack quantity: 1
1 out of 5 stars review

Verified Purchase

Frustrated

After paying to have it put together, I was excited to use it. I placed items in the top drawer…nowhere near enough to cause it to get stuck. Yet, when I tried to open it up, the he drawer was stuck. I can't do anything to get it open. While attempting the handle came off in my hand. I still can't get it open. I paid $200, had it together for less than a month, and it no longer has a handle…and the drawer is still stuck.

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

Hi Alyssa. I'm so sorry for the experience you've had with the nightstand. We would be happy to help with replacement parts for the damaged handle along with troubleshooting why the top drawer is stuck. Please contact our award-winning service at https://www.sauder.com/service, or give us a call at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.

Dec 7, 2024
Andyne
Item details
Color: Charcoal
1 out of 5 stars review

Verified Purchase

Cute but no

The holes are not wide enough for the screws. The screw are too short for the holes. Poorly made. A gust of wind would blow it over.

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

Hello. We are sorry to hear of your dissatisfaction with your furniture purchase. We would really like to speak with you and see if we can help. Please contact our award-winning service at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.

Jun 3, 2025
amber
Item details
Color: Light Honey
1 out of 5 stars review

Verified Purchase

This night stand and matching dresser have malfunctioning pieces that keeps the dresser drawers from opening and closing correctly. They are garbage and I'm disappointed that I wasted money on these.

Helpful?2LMLM0LQBVEV5023779594
reply from SauderSupportTeam

Hello. We are sorry to hear of your dissatisfaction with your furniture purchase. We would really like to speak with you and see if we can help. Please contact our award-winning service at 800-523-3987 Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.