LG DLE8400BE 7.3 Cu. Ft. Ultra Large Capacity Rear Control Matte Black Electric Dryer

We purchased what is rated as one of the top gas dryers according to Consumer Reports. We have had it approximately 7 weeks. During that time we have had 4 loads which resulted in clothing being damaged. There is a gap between the bottom of the drum and the lower plate inside the door. Items become caught in this gap and are twisted into a ball and damaged to the point where they are no longer wearable. After buying the washer and dryer from LG I did research and found similar complaints on the LG website. We also find it difficult, if at all possible, to customize out drying temperature.

I recently purchased a new dryer and have been disappointed with both the design and overall performance. The biggest issue is the venting system. The vent connection feels poorly engineered, making installation more difficult than it should be, and airflow does not seem efficient. Even with a properly cleaned vent line, the dryer struggles to circulate heat effectively. Drying times are much longer than expected. A normal-sized load often requires two or even three cycles before clothes are fully dry, which wastes both time and energy. Heavier items like towels and bedding come out damp around the edges and need additional drying. The build quality also feels underwhelming for a new appliance. Some components seem lightweight and not very durable, especially around the lint filter and vent connection areas. For the price, I expected a much more reliable and better-designed product. Overall, this dryer has been frustrating to use due to the poor venting design, inconsistent drying performance, and excessive drying times. I would not recommend it unless the manufacturer improves the airflow system and overall quality.