Cascade Auto Dishwashing Complete Gel Fresh

Just exceptional, my wife cooks the meals and I'm in charge of cleaning up. Cascade Complete makes me good and I love the compliments when I empty the dishwasher the next morning. Super clean and sparkling and a little bit goes a long way! I'm a hero!

I'm a dishwasher technician and maintenance specialist so it's safe to say I use my machine correctly everytime, all my wash arms are always free of any blockages & my dishwasher is cleaned once a month and is probably the most sanitary dishwasher in the world with how clean I keep it. I've been using this gel on and off for many many years and it seems to struggle in different water types. It leaves a ton of spots behind on dishes, and before you say “oh try our cascade rinse aid” I'm already using it and my dispenser stays full at all times. I switched to powder, and the spotting immediately stopped when using powder detergent and keeping my rinse aid dispenser set to the medium setting. If you have hard water or moderately soft water don't use this, use powder or pacs. This gel will clean fine, but doesn't have enough anti spotting agents in it. You need to correct this cascade. This has been going on for too long and it's been one of our favorite gels and it's time that this gets addressed, it should be able to sorkin all water types and there's no way you guys don't know this in the lab unless your not testing it in multiple different water types. Also, your platinum pacs cause immense oversudsing in softer water, that needs to be addressed as that's been ongoing ever since you released them in the 2000s. It's 2025, why is it so difficult for you guys to correct these things people have been complaining about for years?