Airfire 4500 Sq. ft Max 70 Pint Dehumidifier for Basement, Dehumidifiers with Drain Hose for Home Bedroom Bathroom Large Room, Auto Defrost& Drain, 24H Timer, 1.59 gal Water Tank, Dry Clothes

Hello BeBe! Thank you for taking the time to share your detailed feedback about your experience with the [Product Name] dehumidifier, specifically regarding the water tank. We sincerely apologize for the frustration and inconvenience you've described while emptying the tank. We understand completely how important ease of use is, especially with a routine task like emptying the water reservoir. Hearing that you find the tank shape cumbersome and difficult to handle compared to your previous rectangular model is very valuable feedback for us. We also regret to hear about the water dripping issue you encountered during emptying. Regarding the tank design, the unique shape was chosen primarily to maximize water capacity within the unit's overall footprint and to optimize airflow around the internal components for efficient dehumidification. While this design aims for high performance and capacity in a compact size, we recognize that it may present handling challenges for some users compared to simpler rectangular tanks. Your point about the difficulty you experienced is well noted. We truly value you choosing our dehumidifier and want you to have a positive experience with it. If you continue to face significant challenges with the tank despite these tips, please don't hesitate to contact our customer support team directly. We are here to help find a solution for you. Thank you again for bringing this to our attention. We hope the tips above will make emptying the tank easier, and we appreciate the opportunity to learn from your experience. Sincerely,