Warranty information
LIMITED WARRANTY Airhead Sports Group Warrants, to the original purchaser only, when their products are used for normal recreational purposes that all Airhead Sports Group inflatables are free from defects in materials and workmanship for a period of 1 year from the original purchase date. Any implied warranties are also limited in duration to the 1 year period from the original purchase date. There are no warranties that extend beyond the description on the face hereof. Airhead Sports Group should not be held liable for incidental or consequential damages. Airhead Sports Group shall inspect all warranty claims and in the event of a defect, repair or replace the defective part or entire item, at its option. A return authorization number (RA#) must be obtained prior to return by calling or writing to the telephone or address listed in this manual. Merchandise must be returned, postage prepaid along with proof of purchase to the address below with the RA# in bold on the outside of the package. This warranty does NOT cover: FAILURE CAUSED BY OVER- INFLATION or UNDER-INFLATION, TEARS, CUTS, PUNCTURES OR SNAGS OBTAINED DURING NORMAL USE, ITEMS INVOLVED IN ACCIDENTS, ITEMS FOR RENTAL OR HIRE AND OTHER USES NOT CONSIDERED NORMAL RECREATIONAL USES INCLUDING MISUSE, ABUSE OR NEGLECT, IMPROPER STORAGE or FADING FROM EXPOSURE TO SUNLIGHT. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THIS CARD. AIRHEAD SPORTS GROUP SHALL NOT BE HELD RESPONSIBLE IN ANY WAY FOR ANY INCI- DENTAL AND/OR CONSEQUENTIAL DAMAGES. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. CONTACT US If you have questions about this product, wish to file a warranty claim, need replacement parts, or need help locating a dealer in your area, please contact us at: Airhead Sports Group 12000 E. 45th Avenue Unit 104 Denver, CO 80239 USA Toll Free: 1-800-624-1297 WARRANTY CLAIMS IN ORDER TO PROCESS YOUR WARRANTY REQUEST, WE REQUIRE THE FOLLOWING ITEMS: - Sales receipt with date of purchase. - Photo showing Tracking number embossed on the tube near the valve and/or Airhead Sports Group Warranty Label (found on underside of the nylon valve flap. *YOUR WARRANTY REQUEST CAN NOT BE PROCESSED UNLESS YOU PROVIDE THE INFORMATION REQUIRED ABOVE. Please have all information above ready when you call, or include in the email. We are unable to warranty a product without all pertinent information. Airhead Sports Group will make the final warranty determination which may require physical product inspection or photos of the product that clearly show the defect(s). This warranty is only valid in USA and Canada.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.