Warranty information
We allow our customers to return their items within 30 days of the product receipt for a refund or an exchange for defective items. Please make sure to check all your items for defects before use in 7 days of purchase. If you find any defective issues in 7 days, we will take care of all the defective issues for you. The Items cannot be returned in used condition. Once a skateboard has been assembled, its parts cannot be returned or exchanged. To initiate a return, you need to get a Return Merchandise Authorization Number (RMA#) by contacting us through e-mail or phone. All products being returned need to be in new and unused condition to receive a full refund. No refunds will be issued if a product is returned without authorization. Your refund does not include shipping charges. Customers are responsible for all associated shipping costs for returning their item. Returned and exchanged merchandise will be subject to a 25% restocking fee for all free shipping items.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
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