DeLonghi 3-in-1 Portable Air Conditioner, 12,000 BTU, 500 SQ/FT, PACEM369S

Have only had it a few days but here is what we can say so far. After bringing the unit home we noticed how much smarter the packaging was than any until we have purchased in the past. Setup was a breeze and once again, was much better than previous portables we bought in the past. It actually fit our windows almost out of the box. We did have to cut one part, which the directions did specify that we might want to do, so there was no surprise. We did not have to but it was very easy (did it with a dremel), but again, was not necessary. Turned the unit on and it was much quieter than previous units and it got cold quickly. We have a small home (2 bedroom) since we are beyond the age of children and this until cools almost our entire house. Adding a simple box fan, it makes the whole house very comfortable. We are pushing it's limits with the size of the home but so far it is doing the job as we had hoped for. Can't speak to it's reliability as it has only been running for about 1 week but so far so good !