Split Ender Pro 2 - Cordless Split End Hair Trimmer, Rechargeable Tool for the Fast & Easy Removal of Split Damaged Hair Ends - Black

I can see how folks misused this product and it did not work for them. Pay attention to the direction arrows. The arrows must be lit towards the direction that you apparatus is going other wise it will not cut. As well as if you have dry or frizzy hair use less hair and remember you must run the apparatus 3 times on the same strain of hair to get the best benefit. I am very happy with my results. My hair is perfect, but there is over a decade of abuse and there is not anything that will be 100% I just have to take better care of my hair and every month and half cut my ends, something that I have never down before. My hair did get stuck, but it was because I was using too much hair. Do not pass over the hair more than 3 times because it will cut 1/4 1/4 = 1/2 inch, you will see a reduction in length.