We Support wholesale and certain discount is available for the different number of goods you ordered, please contact us!
Smiling Critters Plush Toy Smiling Critters Horror Game Doll Terrifying Smiling Poppy Playtime Stuffed Toys Room Decora Kid Gift
Q1:Can I drop shipping orders?
A1:Yes!Please contact our customer service.
Q2:What is the size of the product?
A2:about 20cm
Q3:What is the material of the product?
A3:The material is mainly Plush.
Q4:How long will send it to me?
A4:Pre-sale products expected to be shipped within 30 days, Inventory products are expected to be shipped within 3-5 days
Q5:How long can I receive the goods?
A5:Generally,the delivery time about 30 days,some country will need 60 days,after 50 days you still not receive the parcel,please contact us.
Q6:What kind of after-sales guarantee can you offer me?
A6:If there is a problem with your order, you can contact us in customer service. We will reply to you as soon as possible and give you a satisfactory solution.
1. The product size is measured manually with an error of 1-3cm. Please refer to the actual product. Due to different monitors and different shooting angles, the picture may not reflect the actual color of the item.. I wish you happiness.
2. The boxed products may not be packed for transportation, and the packing box may be damaged during long distance travel
3. If you like our products, please give us a five-star evaluation. Of course, if you encounter other problems, you can consult the customer service, and we will solve them for you as soon as possible
Service Time
Beijing Time: From 9:00 am to 18:00 pm;
London Time: From 2:00 am to 11:00 pm;
Moscow Time: From 4:00 pm to 13:00 pm;
Pacific Daylight Time: From 18:00 pm to 3:00 am
About shipment :
1.If buyer want to change address or other shipping way, please contact seller before order.
2.Usually your order will be sent by the shipping way you choosed, if that shipping way not available to your address, seller will contact you to change other way.
3.If package broken on the way, please take photo of both broken package and product, contact seller first.
About return & refund :
1.we accept return and refund, if its product quality issue, seller will pay the return shipping cost; if its other reasons, need buyer pay the return shipping cost.
2.Customized product not accept return & refund except quality problem.
About dropshipping：
1.Wholesale and drop shipping are both welcomed.-For wholesale, we will offer discount.-For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
Feedback:
1.if you are satisfied with the items and our service, please take a minute to leave us a positive with 5 stars.
2.please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback. we will provide you the best service.
