Warranty information
Our 2 Year Guarantee: All our products are guaranteed against mechanical and electrical defects for 24 months from the date of purchase. In the event of a gurantee claim, please first contact the place of purchase with proof of purchase. Please quote the model number in all correspondence. During the guarantee period, The Daylight Company will replace the product or supply a spare part free of charge provided the fault was not caused by misuse, improper handling, negligence, normal wear and tear, accidental damage, or by any modifications made by the purchaser. Returned products damaged by poor packaging are the responsibility of the sender. The guarantee dows not cover consumables such as bulbs, tubes or batteries. This guarantee does not affect your statutory rights. Please do not return any products to us without prior authorisation from our customer service department.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
