Glory Furniture Louis Phillipe Twin Sleigh Bed in Cappuccino

Furniture manufacturer delivered large heavy boxes on wrong date, one week early. and left one outside of covered porch, leaning on a post. It was a stormy rainy day. Customer was not informed about the delivery and the box became saturated from the rain and water drainage. This caused multiple problems for Customer, I was not prepared for the delivery and unknown condition of content! I contacted Manufacturer immediately to notify of problems and requested return of merchandise. Company did not help customer with "obvious problems they created". They said i must open the box and i go thru complicated unpacking %26 re-packing process plus their technical process to let them decide what to do about this item. Nothing was my fault, yet for my situation, they are making me spend time and money that is beyond my ability, due to delivery errors. This has been awful timing and experience for customer...causing financial loss, strain. stress %26 inability to move forward with detailed planning for a very special occasion for which it was intended. The boxes were moved inside (with difficulty) still unopened and protected... and waiting for their Delivery Service to set a pick up date. Please....pick them up and refund this purchase! Photo pend