Information System Incidents: The Development of a Damage Assessment Model, (Paperback)

Information system (IS) incidents, such as hacking, denial-of-service, and viruses areon the rise. With low manning and under-trained information security specialists it is difficult for organizations to stop IS incidents from occurring. Once an incident has occurred it is the IS manager's responsibility to ensure that a full and accurate damage assessment has been accomplished. However, most IS managers lack the necessary tools to assess the damage from an incident. This exploratory thesis developed an IS incident damage assessment model (DAM) that can be part of the IS manager's tool kit.