Warranty information
Undamaged items can be returned within 30 days of receipt if they are in the original packaging and unused. We do not cover the return shipping so you or your customer would need to take care of returning the item back to us using a safe shipping method. Once the item arrives back to our warehouse we will issue a credit for the cost of the item only. We will not credit for the original shipping cost and there will not be any restocking fees. We can only issue a credit for returns. We cannot refund the credit card or issue a check. The credit can be used as payment for any future orders.
If any of the items arrive damaged, a damage claim must be filed within 30 days of receipt. Please send clear images reflecting the damage to team@finemodimports.com and reference the invoice or PO number from the order.If the customer chooses to return the damaged/wrong item and does not want a replacement, this will be processed as a return and we will not cover the return shipping cost.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
