Wright Products V1195 Non-Keyed Reversible Patio Door Latch Aluminum Flush Mounting

When I picked up my purchase it was quick and I didn't have to wait long. My husband and I stayed and shopped a little more. When I got home and opened my bad the item was there but it was repackaged and I was worried not all of the pieces would be included and if customer service would give me an issue if I needed to return something that was previously purchased by someone else. I would've liked if they could've given me a phone call and allowed me to make the decision of wanting to purchased something opened. Overall we were satisfied at the end of it all. My husband installed it with no problem and now our back door locks with no problems. Just a little warning to your customers would be a little nice. Thank you for a great customer service experience! Happy after all

I WAS NEEDING A NEW DOOR HANDLE FOR OUR PATIO DOOR. I HAD TO DO A LITTLE FIGURING ON THE SIZE OF HOLE TO CUT OUT, OTHER THAN THAT , ALL THE PARTS WERE AVAILABLE IN THE PACKAGE FOR MULTIPLE SIZE DOORS. I SPENT ABOUT AN HOUR CUTTING HOLE AND JUST A FEW MINUTES TO PUT IT ALL TOGETHER. THE HANDLE LOCKS GREAT AND LOOKS GREAT IN MY DOOR. iT IS A LOT NICER THAN MY OLD HANDLE WHICH WAS BULKY AND PINCHED FINGERS A LOT. THE OLD HANDLE ONLY HAD 3 HOLES IN THE DOOR . YOUR DOOR ACTUALLY NEEDS A LONG RECTANGLE SLOT FOR A SURE FIT, THIS IS THE ONLY REASON I HAD TO CUT A NEW SLOT. I HAVE AN OLDER MODEL DOOR. I HAD BOUGHT A SECOND DOOR HANDLE FOR MY DAUGHTERS HOUSE. THE NEWER HOUSES HAVE THE RECTANGLE SLOT IN THEM ALREADY. I INSTALLED HER HANDLE IN HER SLIDING DOOR IN 3 MINUTES FLAT. WORKS GREAT !