Pre-Owned Customer Relationship Management: Concept, Strategy, and Tools (Hardcover) 3662553805 9783662553800
Pre-Owned Customer Relationship Management: Concept, Strategy, and Tools (Hardcover) 3662553805 9783662553800
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Pre-Owned Customer Relationship Management: Concept, Strategy, and Tools (Hardcover) 3662553805 9783662553800

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Pre-Owned: Good
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Key item features

  • Title: Pre-Owned Customer Relationship Management : Concept, Strategy, and Tools (Hardcover) 9783662553800
  • Book Format: Hardcover
  • ISBN10: 3662553805
  • EAN: 9783662553800
  • Author(s): V. Kumar and Werner Reinartz
  • Publisher: Springer Berlin / Heidelberg
  • Publication Date: 2018
  • Pre-Owned: Good: Good Condition: Minimal damage to the cover, dust jacket may not be included, minimal wear to binding, most of the pages undamaged(e.g., minimal creases or tears), highlighting / underlining acceptable on books as long as the text is readable and markings are not excessive, no missing pages. May be a former library book, with usual treatments(e.g., mylar covers, call stickers, stamps, card pockets, barcodes, or remainder marks). Extra components, such as CDs, DVDs, figurines, or access codes are not included.
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Pre-Owned: Good

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What is Pre-Owned: Good?

Has been read and shows minimal signs of wear like an owner's inscription or foxing, but no tearing and all pages are present.

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