STARTECH.COM SV231DPDDUA2 4K DUAL-MONITOR KVM SWITCH FOR DISPLAYPORT COMPUTERS AND MONITORS

STARTECH.COM SV231DPDDUA2 4K DUAL-MONITOR KVM SWITCH FOR DISPLAYPORT COMPUTERS AND MONITORS

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STARTECH.COM SV231DPDDUA2 4K DUAL-MONITOR KVM SWITCH FOR DISPLAYPORT COMPUTERS AND MONITORS
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3.5 out of 5 stars
stars19 ratings19 reviews
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Showing 1-3 of 19 reviews

Jul 23, 2020
Tinjaw
3 out of 5 stars review

No EDID support so lots of flickering

I wish I didn't buy this device. Everytime I switch between my Mac and PC (which is very often during my day) I have to wait 3-5 seconds while the displays readjust and flicker like crazy. Wish I hadn't waffled for so long and just returned the thing.

Review from startech.com
Helpful?578JL1TTENZ5316401272
reply from Supplier Response

Hello, Thank you for taking the time to provide your feedback. I am sorry to hear of the issues you are experiencing with the SV231DPDDUA2 in your setup. We are reaching out directly via e-mail to see if we can help. We offer free lifetime support with our products so you should be hearing from one of our Technical Advisors shortly.

Jun 29, 2020
Techie2
3 out of 5 stars review

No USB Hub Support

Covers the basics, with dual monitor 60 hz 4k support, with a mouse and keyboard and 2 usb devices. I found that the average displayport cables did not work well with this, leading to the monitors flickering off and on or other screen artifacts. Had to buy 4 different sets of displayport 1.4 cables from amazon until I found a pair that worked. However, does not support plugging USB Hubs into the switch, to extend to more USB devices. Also does not support disabling the beep sound which changing machines, or keyboard hotkeys to change machines.

Review from startech.com
Helpful?578JL1TTENZ5316401272
Nov 15, 2020
Leems
2 out of 5 stars review

Very expensive poor experience...

Product doesn't work with any keyboard or mouse combination that I have purchased whether that be wired or wireless from either Logitech or Microsoft. It doesn't recognise my HP Elitebook, only my Dell Optiplex and I would have raised this further with Startech's ‘claimed' 24 hour support, however it's not available 24 hours a day. I would try to diagnose and rectify this further myself, but Startech have very limited information online for product setup and support. Very expensive product for such a poor experience.

Review from startech.com
Helpful?578JL1TTENZ5316401272