Integrating ERP, CRM, Supply Chain Management, and Smart Materials, (Paperback)

Internet commerce, online supply chain, and advances in technology - all available at increasingly lower costs - make systems of the past obsolete. Integrating ERP, CRM, Supply Chain Management, and Smart Materials focuses on how to create business opportunities and reap savings by restructuring and updating ERP and CRM software as it integrates supply chain management and delivers new killer applications. This book explores opportunities that develop from implementing smart materials, automatic identification, classification systems, and quality assurance projects and looks at auditing the implementation, operation, and maintenance of ERP and CRM software.