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Roland T Rust

E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice, (Paperback)

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E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice, (Paperback)
Author: Routledge
ISBN: 9780765608079
Format: Paperback
Publication Date: 2002-07-31
Page Count: 320

Specs

Book format
Paperback
Fiction/nonfiction
Non-Fiction
Genre
Business & Investing
Pub date
2002-07-31
Pages
320
Subgenre
E-Commerce

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This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.

E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice, (Paperback)
Author: Routledge
ISBN: 9780765608079
Format: Paperback
Publication Date: 2002-07-31
Page Count: 320

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Specifications

Book format

Paperback

Fiction/nonfiction

Non-Fiction

Genre

Business & Investing

Pub date

2002-07-31

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