Hamilton Beach 12-Cup Programmable Drip Coffee Maker Machine, Dispensing Coffee Pot, Cafetera, Black

I previously had one of these and absolutely loved, loved, loved it. And it appeared they had stopped making it, as it was hard to find. When this new one arrived, I was so excited %26 tried to put it right to work when I noticed that the hinge on the lid was broken off, just like it appears many others had also. I really wanted to make coffee in it, but I contacted Hamilton Beech by e-mail to see if the would send me a new tank and/or lid. They wrote back that they don't honor warranty for products damaged during shipment %26 to take it back to retailer. I wrote them back that nowhere was any broken piece found in the box %26 the box was not damaged in the least, so it was not damaged in shipment. I am now awaiting their reply, but I just might buy a new one with fingers crossed that I get a good lid %26 return the other one. If the new one comes in the same, I may just keep it as like I have said, I loved this coffee pot...or I should say coffee machine as one of the benefits is...is that there is no pot! One other thing, the heater element will eventually burn out after a couple/few years, but again, I love this machine so much, it's still worth having. Besides, most coffee machines eventually die also. I also wonder if these are refurbished. Hence, some of the complaints on the broken hinge. It's till worth it in my mind. Good luck %26 enjoy!

These are best when they'er new, dispenspening very hot coffee. Just fill the water tank, add filter and the amount of coffee you prefer to the pot. Start the pot then, or set the program timer to have pipe n hot coffee ready before you get out of bed in the morning.