Warranty information
Merchandise purchased on Fotodioxpro.com is eligible for return of the cost of the item only, or exchange within 14 days of the date of delivery. Fotodiox does not provide return shipping labels, or accept COD or freight-collect shipments.
Any items sent back to Fotodiox must be new, in the original manufacturer’s packaging and containing all components and paperwork (including but not limited to instructions, packing inserts, and the blank warranty card if applicable).
The address for returns and exchanges is:
Fotodiox, Inc.ATTN: RETURNS1100 Lakeside Dr.Gurnee, IL 60031United States
Please include a copy of the invoice and a brief note to let us know if there was something wrong with the item and whether you would like a refund or exchange.
It is the customer's responsibility to inspect and test their purchase within 30 days of the purchase date. After 30 days, Fotodiox is not responsible for missing, damaged, or lost items.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
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