VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, White PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Dear Customer: This is Vevor Customer Support! We sincerely apologize for any inconvenience caused. If you encounter any problems while using the product and still require our further assistance, regarding the package damage you mentioned, could you please take photos/videos of the product? We also need photos of all the labels on the package, and whether any accessories were missing from your received goods. Please contact our customer service staff regarding these issues. Afterwards, we can contact the manufacturer to inspect and help resolve the problem. Please understand that we need the manufacturer's inspection results to provide you with further advice or solutions. If it is confirmed that the problem is caused by a quality issue, we can apply for replacement parts or products for you, or apply for other available solutions.Regarding your question about not having an instruction manual, you can also contact our after-sales staff through the store email. We will contact the supplier to resend it to you. Our products are designed for home gardens, farms, and small commercial planting, extending the growing season and providing an optimal environment for diverse plant growth. Please rest assured that our products have a one-year warranty. For any other after-sales issues, please contact us anytime through the store email. We will do our best to resolve your problem.Best regards, Sara