Maybelline Master Precise by Eye Studio Pencil Eyeliner, Vibrant Violet

This was my go-to eyeliner that I have been using faithfully for YEARS. When I went to purchase my latest replacement I noticed that the packaging had changed, but little did I know that the actual pen and formula itself has changed too. The new tip is made of a spongey material and is much thicker and longer than the old pen. This makes it hard to control and makes it impossible to draw the thin lines anymore. The sponge tip is also incredibly long and scrapes on the lid when you take it on and off. I've only used it once and already the sponge tip has frayed. Why fix something that isn't broken? I am so sad that my favourite eyeliner from all these years is now useless. Please change it back or else I'll be searching for a new brand of eyeliner to use.

I have been a loyal fan and customer of the old master precise liner. Now the packaging and formula have changed and now it is the WORST liner I have ever tried to use. The tip is DRY, it doesnt come out on your lid but scrapes across your lid irritating it. The old tip was soft and inky and perfect, the new one is dry and useless. I just stocked up and bought 5 and now have to throw them all out and find a new brand. Would like a refund and explanation.