Warranty information
Venom Power warrants all products to be free of material and workmanship defects for a period of 30 days* from date of purchase for all electronic components and 90 days* for all non-electronic components. If a component is defective or was not correctly made, Venom Power will, at its sole discretion, repair or replace the item free of charge. This is a non-transferable warranty and does not cover normal wear and tear, crash or water damage, modifications, failure to perform routine maintenance, or any damages arising as a result of improper use.*Please refer to the Venom Lifetime Replacement Plan for warranty information pertaining specifically to Venom® rechargeable battery packs and chargers.Venom Limited Lifetime Replacement PlanWe are so certain of the quality of our batteries and chargers that we offer a Venom Limited Lifetime Replacement Plan on all of our rechargeable batteries and chargers. Venom® will, at it’s discretion, repair or replace defective products free of charge within a period of 1 year from the original date of purchase. Year 2 onward, any Venom battery or charger can be exchanged for a brand new product of same size and type for 30% off original retail pricing. This is a non-transferable warranty and does not cover normal wear and tear, crash or water damage, modifications, batteries where the entire pack voltage has dropped below the safe cutoff point, or any damages arising as a result of improper use. We reserve the right to deny replacement to any serial abusers of our customer friendly policy.
