Avent Merchandise

I would highly recommend this product to anyone who doesn't want to shell out the money for a hospital-grade pump but still wants a good quality product. I started out with an Avent Manual pump because I wasn't going back to work for awhile and the 5-petal shields sounded the most comfortable. I love them, and that's one of the features that made me want to choose this brand again when I bought an electric. Now I'm back at work, and this pump is perfect! I just go into the office, plug in, put the suction/handle on both of the necks and I'm ready to go. I always keep the other parts assembled ( I know some people have complained that it's a lot of parts, but I had the manual before, so I was used to it). I keep them in a ziploc bag and then wash quickly when I'm done and reassemble so it's ready for the next pumping. It's quiet, it comes in a great black carrying case, the suction is better than my manual while still being comfortable, I can pump about 4-5oz in 10 minutes or less, and then there are the stands that allow me to put one down while adjusting the other one, or when I'm finished while I detach the suction handles. As long as I snap them in, it doesn't tip over, which is very helpful because the units are unbalanced, especially while the handle is still attached. I've only been using this for about 3 weeks now, but I love it and I think anyone in my position would also love this pump!

After purchasing other pumps that I was unhappy with, I decided to rent a breast pump from a hospital. Although it worked great, it was pricey, so I started researching pumps again. I decided on this pump because of the great reviews and also because of the price. I got it 2 days later and hurried home, so excited to try it! However, when I first tried the pump, I found I couldn't control the level of suction. It hurt sooo bad!! I read the manual several times, and couldn't get it to work properly. No matter how gently the trigger was pressed, the suction was 100% strength. When I pump, I always need to start off easy, then gradually increase the suction. I was under the impression that this pump would allow me to do that. I called the customer service number. The lady I spoke with was very nice. She actually plugged in the same kind of pump, and walked me thru, step by step, how to control the suction. When it still didn't work, she apologized profusely, said i must have gotten a defective pump, and overnighted me a brand new one! I got it the next day, tried it, and it worked perfectly! I am so impressed by the awesome customer service! And the pump? It's the best I've ever used...including the rented hospital pump! I will recommend this pump to everyone! The only reason I only gave the design 4 stars is because I always seem to spill a little milk when I'm done. There is always a little bit that doesn't get down into the bottle. Other than that, it's perfect!!