Bogs Women's Snowday II Short Boot

OK so actually my first time out i got the wrong size. I was basing my size on my prior purchase which was a pair of rain boots. But I could tell but trying on the shoe it was going to be awesome, like all of BOGS products. Bottom line, they deliver. They're waterproof and a prior purchase (my rain boots) I actually have worn through much of the winter when it was sloppy out and they were warm, comfortable and snow, mud and rain was no match for my BOGS. Bog's customer service is also extremely awesome. During this pandemic; while I'm waiting for my replacement; the gentlemen who helped me told me shipping times were way slowed down; but that didn't stop him from shipping out my replacement ASAP. Thanks customer service! What a pleasure