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Hero image 0 of Engaging Public Sector Clients: From Service-Delivery to Co-Production, (Hardcover), 0 of 1

John Alford

Engaging Public Sector Clients: From Service-Delivery to Co-Production, (Hardcover)

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Key item features

Engaging Public Sector Clients: From Service-Delivery to Co-Production, (Hardcover)
Author: Palgrave MacMillan
ISBN: 9780230223769
Format: Hardcover
Publication Date: 2009-04-08
Page Count: 261

Specs

Book format
Hardcover
Fiction/nonfiction
Non-Fiction
Publication date
April, 2009
Pages
261
Reading level
Undergraduate
Series title
No Series

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Product details

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

Engaging Public Sector Clients: From Service-Delivery to Co-Production, (Hardcover)
Author: Palgrave MacMillan
ISBN: 9780230223769
Format: Hardcover
Publication Date: 2009-04-08
Page Count: 261

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Specifications

Book format

Hardcover

Fiction/nonfiction

Non-Fiction

Genre

Political & Social Sciences

Publication date

April, 2009

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