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RealTruck

4205 SW 38th Ct Suite 102
OCALA, FL 34474, US
|
(855) 889-2062

Seller Reviews

4.3 out of 5
539 ratings104 reviews

About the seller

Welcome to RealTruck! 855-889-2062 RealTruck is the premier vertically integrated truck, Jeep® and off-road parts and accessories company in North America. Headquartered in Ann Arbor, Mich. with over 5,000 employees and 35 locations across North America, we are an innovative market leading online r…
Business Name: DBA RealTruck and Auto Customs
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Top picks from seller

Seller reviews

4.3 out of 5 stars
539 ratings104 reviews
How seller rating is calculated

Showing 11 - 20 of 104 reviews

Jan 20, 2026
Kenton
Item bought
Gator ETX Soft Tri-Fold Truck Bed Tonneau Cover | 59302 | Compatible with 2009-2014 Ford F-150 6' 7" Bed (78.8")
5 out of 5 stars review

Everything was quite quick and painless. Would do this again.

Jan 13, 2026
spitfire
Item bought
Gator by Realtruck Rubber Truck Bed Mat Compatible with 2009-2018 Dodge Ram 5'7" Liner Only
4 out of 5 stars review

Sadly, this item was a Christmas gift but didn't fit the truck bed. It had to be returned.

Jan 9, 2026
Margaret
Item bought
Husky Liners 2814818 High Profile Hood Shield Bug Shield Fits 2008-2012 Ford Escape 1pc, 2008-2011 Mazda Tribute 1pc Smoke
5 out of 5 stars review

we could not believe how fast we received the rock shield for my car. Very impressed. would definitely purchase from them again.

Jan 4, 2026
Wayne
Item bought
Black Horse Off Road 17FP10MA Grille Guard
1 out of 5 stars review

Ordered Black Horse grille guard/brush guard for 2025 Ford Ranger XL truck and the product they sent don't fit. Now have to go through the hassle of sending it back and trying to get one that fits. Extremely Disappointed.

reply from Supplier Response

Hello Wayne! We’re sorry for the inconvenience. The item ordered is listed for 2019–2023 Ford Ranger models and is not compatible with 2025 models. Your message requesting to return came outside business hours, but we responded the next day with a prepaid return shipping label to make the process easy. Since this product line is not made for 2025 models, we’ll refund your order once the return is complete. Please reach out if you need further assistance—we’re happy to help.

Dec 29, 2025
James
Item bought
N-Fab Wheel-To-Wheel Textured Black Nerf Steps Fit 1999-2006 Silverado/Sierra 1500 2500 3500 Extended Cab 6.5' Bed
1 out of 5 stars review

well they sent me wrong steps i wanted 3 steps they only sent me 2 step tried to give them a chance to get back to me but nope nothing steps were scratched and looks like they were ether used or something looks like someone cut pieces off so here im stuck with crap i didn't want straight trash would never ever buy from them again

reply from Supplier Response

Hello James! Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been. After reviewing your order, we see that you submitted a return request on December 22nd, and we provided a prepaid return shipping label the same day. We also sent reminders on December 25th, 28th, and January 2nd to assist with the return process. We want to make this right for you. If you still have the item, please use the prepaid label to return it for a full refund. If you need us to resend the label or provide additional assistance, please let us know—we’re here to help. Your satisfaction is important to us, and we appreciate the opportunity to resolve this issue.

Dec 26, 2025
Jeff
Item bought
Ionic by RealTruck 4" Curved Stainless Nerf Bars Compatible with 2003-2009 Dodge Ram 2500/3500 Quad Cab
1 out of 5 stars review

Still have not contacted mr about returning item, very disappointing.

reply from Supplier Response

Hello Jeff! We’re very sorry for the frustration. Your return request was answered promptly with a prepaid label, but it appears our emails were filtered to spam and not seen in Walmart messages. Once we learned this, we resent the label and confirmed delivery. We regret the inconvenience and appreciate your feedback.

Dec 25, 2025
icet5564
Item bought
Husky Aeroskin Hood Protector Fits 21-25 Atlas, 20-25 Atlas Cross Spt Hood Smoke
5 out of 5 stars review

Fast shipping. Great description of product. Will buy from again.

Dec 14, 2025
Yevgeny
5 out of 5 stars review

Provided prompt and fast communication when asked about a question related to my order.

Nov 26, 2025
Daniel
Item bought
Husky Liners 55911 X-Act Contour Front Floor Liners Fits 2018-2024 Chevy Equinox & GMC Terrain 2 Pc Black
5 out of 5 stars review

Perfect fitting floor mats and no smell. Can't wait till the cargo liner comes in. A nice addition to my Equinox.

Nov 18, 2025
Billy
Item bought
RealTruck Tonno Pro TonnoFold Tri-Fold Soft Folding Tonneau Cover Fits 2019-2024 Chevy/GMC Silverado/Sierra 1500 works w/ MultiPro/Flex tailgate (w/o factory side boxes) 8'2" Bed
1 out of 5 stars review

No immediate response and trouble getting refund will not take in store or

reply from Supplier Response

Hello Billy! Thank you for sharing your experience. We’re sorry for any frustration caused. Our records show that we responded promptly on November 3rd (the next business day after your initial messages) and provided a return shipping label immediately. We also sent multiple reminders and followed up again on November 12th and 14th to ensure you had what you needed. If you’re still having trouble, please reach out to us directly so we can resolve this quickly. Your satisfaction is very important to us, and we appreciate your patience.