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RealTruck

4205 SW 38th Ct Suite 102
OCALA, FL 34474, US
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Seller Reviews

4.3 out of 5
531 ratings100 reviews

About the seller

Welcome to RealTruck! 855-889-2062 RealTruck is the premier vertically integrated truck, Jeep® and off-road parts and accessories company in North America. Headquartered in Ann Arbor, Mich. with over 5,000 employees and 35 locations across North America, we are an innovative market leading online r…
Business Name: DBA RealTruck and Auto Customs

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Seller reviews

4.3 out of 5 stars
531 ratings100 reviews
How seller rating is calculated

Showing 1 - 10 of 100 reviews

5 out of 5 stars review

very easy to deal with. i originally had the wrong bug shield called them got it replaced very fast. highly recommend this company

5 out of 5 stars review

Awesome Customer Service. Grateful and appreciative of your support. A , 5-stars.. Thank you.

5 out of 5 stars review

Part was shipped in a nice box. It fit my truck perfectly.

5 out of 5 stars review

Arrived timely, was boxed nicely and was a perfect fit and just as advertised.

1 out of 5 stars review

No installation instructions included, did QR code like instructed, nothing for Chevy or GM. Bracket did not fit properly needed adjustment made

reply from Supplier Response

Hello James! We’re sorry for any inconvenience this caused. Our products include QR codes that link directly to installation instructions and videos, and we’re always happy to provide printed instructions upon request. We didn’t receive a message from you, but we’re here to help—please reach out so we can provide anything you need.

1 out of 5 stars review

I told the seller that I didn't need it anymore. They came back to me and said, well, if it's a fit or what then they said they were closed.\n So I don't know what's going on. I thought I bought it from Walmart, but apparently I didn't. I'm probably not going to use this site anymore.

reply from Supplier Response

Hello Rickey! Thank you for your feedback. We’re sorry for any confusion regarding your order. Your message advising you no longer need the item was received after business hours, at which point the order had already shipped. As soon as we saw your message requesting to initiate a return the following morning, we immediately issued a full refund and let you know that you did not need to return the item. We always aim to make the process as simple and stress‑free as possible, and we’re glad we were able to resolve your request quickly. If you have any questions or need assistance in the future, our team is always here to help.

5 out of 5 stars review

Everything was quite quick and painless. Would do this again.

4 out of 5 stars review

Sadly, this item was a Christmas gift but didn't fit the truck bed. It had to be returned.

5 out of 5 stars review

we could not believe how fast we received the rock shield for my car. Very impressed. would definitely purchase from them again.

1 out of 5 stars review

Ordered Black Horse grille guard/brush guard for 2025 Ford Ranger XL truck and the product they sent don't fit. Now have to go through the hassle of sending it back and trying to get one that fits. Extremely Disappointed.

reply from Supplier Response

Hello Wayne! We’re sorry for the inconvenience. The item ordered is listed for 2019–2023 Ford Ranger models and is not compatible with 2025 models. Your message requesting to return came outside business hours, but we responded the next day with a prepaid return shipping label to make the process easy. Since this product line is not made for 2025 models, we’ll refund your order once the return is complete. Please reach out if you need further assistance—we’re happy to help.