Endear Distributors

Hello upsetmother! We're sorry you're not satisfied with your order. We messaged you back about the issue with it not turning on to troubleshoot the issue with you but did not hear from you again. If you were unsatisfied with your purchase, you were able to open a return until January 31, 2025 since you purchased the item during the holiday season. We do not guarantee any kind of manufacturer's warranty since we are a third-party seller. Also, this is the international version as the Walmart listing states in the description, however, there is no physical difference between this unit and the US version. This unit plays all the same games, comes with US adapter for the power cord, and you can choose your language when setting up for the first time. Please let us know if you have any further questions or concerns. Thank you for being a valued customer.

Hello Regina! According to your tracking information, your package was delivered. We gave you the information on where it was delivered in messaging. If you had any further questions or concerns, you can always message us on Walmart.com, and we will do our best to help. Thank you for being a valued customer.