Video & Audio Center

Delivery was Perfect. On Time as Communicated. No Damage. Delivery Driver Followed Directions with Care.

Seller was very responsive but sent a defective product. I had a call from seller saying my shipment was delayed because it didn’t pass inspection only to be sent the defective product

I received an LG TV that arrived defective, and the entire return process has been a nightmare. The seller never contacted me within the timeframe to initiate a return, and when I attempted to return it just one week later, I was told I had to work directly with the seller. I went in-store twice during the return window, and Walmart could not help me because the order was through a marketplace seller. The seller, however, was completely unhelpful—no response, no return label, no exchange option, and no refund. I was never given an actual opportunity to return the item even though I followed the steps I was told to take. Now I’m stuck with a defective TV and zero resolution. Walmart.com also has not been helpful in resolving the issue between me and the seller. I highly do NOT recommend ordering from this seller. Absolutely terrible experience.

YOUR SHIPPING PACKAGING WAS PATHETIC!!! JUST WRAPPED UP IN A WHITE SHIPPING BAG AND SEALED. THE PRODUCT WAS ONLY IN A BAG, NOT A MOLDED HARD PLASTIC PKG. ★IT HAD A BIG FOOTPRINT ON OUTSIDE ••• IT HAD BEEN STEPPED ON★ ■ THE PROPER SHIPPING FOR THIS PRODUCT WOULD BE A SMALL BOX!■ ●WHAT YOU CHOSE TO DO WAS BE: •CHEAP •LAZY •INCONSIDERATE OF BOTH THE SELLER %26 THE CUSTOMER! ★★IF YOU CAN'T DO BETTER THAN THIS ••• DO THE WORLD A FAVOR AND GO OUT OF BUSINESS NOW! ★★ ■■ OTHERWISE, DO A BETTER JOB AND SHIP IN A PKG THAT PROTECTS A PRODUCT ••• NOT IN THE LEAST PROTECTIVE MANNER! ■■ ●●●I'VE HAD ENOUGH OF PEOPLE BEING CARELESS AND THINKING IT DOESN’T MATTER!!! THIS CRAP IS GOING TO BACKFIRE ON YOUR COMPANIES WHEN WE START OUR ORGANIZED "STRIKES AGAINST ONLINE BUSINESSES"! AMERICANS ARE FED UP AND THIS ENDLESS WAVE YOU'VE BEEN RIDING IS ABOUT TO END FOR ALL BUSINESSES THAT CHOOSE TO TREAT CONSUMERS LIKE CRAP! THIS PARTYS GOING TO BE ENDING.

No TV, no communication where the TV is, but they had no problem charging my credit card. Never order thru Walmart again

Never get a refund on the canceled tv. The carrier told me that they sent it back to the supplier.

i WILL NEVER PURCHASE ANOTHER ELECTRONIC FROM WALMART EVER AGAIN!! IM STILL PAYING FOR A BLU-RAY/DVD PLAYER THAT DOES NOT WORK!! THEY COULDN'T EVEN PRODUCE A RECEIPT FROM AN ONLINE PURCHASE!! THE VIDEO AUDIO SELLER COULDN'T COME UP WITH A RECEIPT!! THE SELLER SUCKED!!! AND THE PRODUCT IS DEFECTIVE!! I SHOULD HAVE GOTTEN A RECEIPT!! NOT AN INVOICE, WHICH I THOUGHT WAS ONE IN THE SAME!! IT IS NOT!! I WOULD HAVE MOVED ON IF YOU SENDED A RECEIPT!! THIS COMPANY SELLS CHEAP, DEFECTIVE CRAP!!!

The product arrived in perfect condition and on time. It was easy to set up. The manual was sufficient.

Product came as advertised ,just took longer than i was expecting to arrive .