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Joe's Factory Outlet

119 US Highway 46 W
Lodi, NJ 07644, US
|
(828) 827-4885

Seller Reviews

3.6 out of 5
1,214 ratings371 reviews

About the seller

Good as New!
Business Name: Joes Factory Outlet
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Seller reviews

3.6 out of 5 stars
1,214 ratings371 reviews
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Showing 11 - 20 of 371 reviews

Nov 13, 2025
Aaron
Item bought
Troy-Bilt Storm 2420 24In Snow Blower 208Cc 2 Stage Gas
5 out of 5 stars review

The item arrived much faster than expected! The plastic shield near the switchgear got a little scored from the crate during shipping but it works!

Oct 31, 2025
kenneth
Item bought
Restored Premium Snow Joe SJ625E-RM Electric Single Stage Snow Thrower | 21-Inch | 15 Amp Motor (Refurbished)
5 out of 5 stars review

I didn't communicate much with the seller but he shipped it in a very timely manner and for a refurbished product he was like brand new so it was worth five stars for sure

Oct 26, 2025
stephanie
Item bought
Restored Premium Sun Joe SBJ597E-GRY 6-Amp 155 MPH Electric Leaf Blower, Grey (Green) (Refurbished)
5 out of 5 stars review

Ive done business with this seller several times %26 I have never had any problems whatsoever. Excellent!!

Oct 23, 2025
john
Item bought
Restored Premium Sun Joe SPX205E-XT Electric Pressure Washer Adjustable Spray Wand 1600 PSI Max* 1.45 GPM Max* (Refurbished)
1 out of 5 stars review

Parts were missing can’t get nobody to respond to get the parts

reply from Supplier Response

Hello john! Thank you for bringing this to our attention and we do apologize for the inconvenience. We would be happy to help you resolve this. I can see that you were previously in communication with a member of our customer service on Oct 13. Please respond to their last communication so that we can resume helping you. It's a brief process, I assure you, please just stick with us. If that is not possible for any reason, we would advise initiating the return for a full refund. You can do this through your order history. Thank you again for reach out to us and communicating your concerns.

Oct 22, 2025
Mark
Item bought
Restored Premium Snow Joe SJ625E-RM Electric Single Stage Snow Thrower | 21-Inch | 15 Amp Motor (Refurbished)
5 out of 5 stars review

seller delivered the Snow Joe on time and it great condition.

Oct 18, 2025
anonymous
Item bought
Restored Premium Sun Joe 24-Volt Ion 185 MPH 105 CFM Cordless Blower/Vacuum Battery Green (Refurbished)
4 out of 5 stars review

The box it came in was somewhat concerning. But the items inside looked brand new.

Oct 17, 2025
Ken
Item bought
Restored Premium Sun Joe SJ-EWB Electric Weed Burner & BBQ Lighter W/ Adjustable Pole and Extension Handle 1022F 1500W (Refurbished)
4 out of 5 stars review

I purchased it refurbished from this company and I'm not disappointed.

Oct 16, 2025
Bob
Item bought
Restored Premium Snow Joe 24V-SS13 24-Volt iON+ 13-Inch 4-Ah Cordless Snow Shovel, Kit (w/4-Ah Battery + Quick Charger) (Refurbished)
4 out of 5 stars review

Package came on time and had everything described in the add.

Oct 11, 2025
michael
Item bought
Troy-Bilt Storm 2420 24In Snow Blower 208Cc 2 Stage Gas
5 out of 5 stars review

If we had the choice to buy from this company again, we would quick to set up delivery quick to notify you of something changes quick to get back to you if there were a problem thank you for being early and on time meaning in the window

Oct 4, 2025
Ethan
Item bought
Restored Sun Joe SPX-25H 25' Universal Pressure Washer Extension Hose for SPX Series and Others (Packaging may vary) , Black (Refurbished)
1 out of 5 stars review

Received a package with nothing in the box. Label says received damaged. You guys need to switch shippers preferably to UPS. Post office and fedex are awful

reply from Joe's Factory Outlet

Hello Ethan! We understand how frustrating it is to have issues with delivery. I can see that you had a brief chat with a customer service team member. We wish we could have resolved this with you at that time but we are glad to see this was later resolved despite the loss of contact. While not the best outcome, we're happy we were able to make this right in the end. Your feedback regarding carrier choice is noted and will be escalated to the related teams for review. Thank you for sharing your experience and thoughts!