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The Factory Depot

3755 Lincoln Street
Riverside, CA 92503, US
|
(800) 610-6184

Seller Reviews

4.3 out of 5
1,377 ratings265 reviews

About the seller

We pride ourselves on being an industry leader in factory direct sales. We search worldwide to bring our customers the best combination of price, quality and service available - which translates into extreme value. We work with manufacturers and distributors to locate clearance items and launch n…
Business Name: Factory Depot
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Top picks from seller

Seller reviews

4.3 out of 5 stars
1,377 ratings265 reviews
How seller rating is calculated

Showing 1 - 10 of 265 reviews

Feb 17, 2026
donnalee115
Item bought
Makita 10.5 amps 7-1/4 in. Corded Circular Saw
5 out of 5 stars review

All as described. No communication was necessary. Perfect purchase.

Feb 16, 2026
Dana
Item bought
North American Salt 50850 Extreme 7300 Calcium Chloride Ice Melter, 50-Pound
1 out of 5 stars review

Way overpriced item by almost 3 times other sellers price. My mistake, but beware.

Feb 16, 2026
Scott
Item bought
RM-65S Ice Dam Melter, Calcium Chloride, 60 Pucks
1 out of 5 stars review

The container of the product was apparently previously opened prior to delivery with product (pucks) missing and much of the remaining product (pucks) disintegrated.

Feb 16, 2026
AnonyLynn
Item bought
Premium Blend Ice Melt 20lb
1 out of 5 stars review

This was the worst product ever received. Timely delivery is worthless if the "salt" isn't granular AT ALL and has the consistency of ashes!! Every time I tried to spread this product, it blew EVERYWHERE! It acted like fine ash, and as a result, acted exactly like ash on the snow/ice, barely melting it. It MAY have provided minimal traction at best. I bought a better product at Tractor Supply.

Feb 15, 2026
Minda
Item bought
BOISE X-9 Multi-Use Copy Paper, 8.5" x 11" Letter, 92 Bright White, 20 lb., 10 Ream Carton (5,000 Sheets)
1 out of 5 stars review

misrepresented that it was a 10 ream case. ordered 2 and got 1 ream of paper that the pack was opened and damaged. contacted wm and was sold seller would email to address issued within 48 never heard from them. walmart did make it right by giving a full refund but it was waisted time waiting for order, contacting wm, waiting 48 hrs then contacting wm again for redund.

Feb 14, 2026
Lisa
Item bought
Coleman Matchlight 2-Burner Propane Stove, 10,000 BTU, Black
4 out of 5 stars review

Has to be lit, not an electronic start, but knew that going into the purchase. Coleman is a great name brand.

Feb 14, 2026
Stephanie
Item bought
North American Salt Sure Paws Ice Melter, 20 lb
5 out of 5 stars review

accurate description, delivery was delayed a few days, quality overall pretty good

Feb 7, 2026
Brian
Item bought
BOISE X-9 Multi-Use Copy Paper, 8.5" x 11" Letter, 92 Bright White, 20 lb., 10 Ream Carton (5,000 Sheets)
1 out of 5 stars review

BEWARE! This THIRD Party Seller is a SCAM. I ordered a pack of 10 and only received 1. Either they did not think I would notice or that I would not go thru the hassle of initiating a return.

Feb 7, 2026
Kelly
Item bought
Brondell Bidet Toilet Seat Non-Electric Swash Seat, Fits Round Toilets, White
5 out of 5 stars review

the product was packaged well and the instructions were easy to follow. The sellers description was spot on and I am glad I chose this bidet it works extremely well and I would purchase from this seller again.

Feb 6, 2026
H
Item bought
Hammermill 105500 Copy Plus Print Paper, 92 Bright, 20 lb., A4, 500 Per Ream
3 out of 5 stars review

I was disappointed to see the outer cover ripped . Ream is supposed to be for 500 pages . Not sure if any - how many missing .