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Geeks and Express

8 The Green
Dover, DE 19901, US
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Seller Reviews

4.1 out of 5
74 ratings21 reviews

About the seller

We are committed to providing our customers with the highest standard of customer service.
Business Name: Rapida Inc

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Seller reviews

4.1 out of 5 stars
74 ratings21 reviews
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Showing 1 - 10 of 21 reviews

1 out of 5 stars review

Let me tell you, it's been a treacherous journey!! and NOT a good one! with that being said, we order this computer thru WalMart.com, not realizing that it would be shipped 3rd party. If you take a look at the date when we ordered it, our niece just got it yesterday. It was shipped to our address, which we wanted it shipped directly to her, being states apart. It was shipped illegally, had no HAZMAT label on it...Took forever to even get here. When we received it, knowing that we had specified it to be shipped to her, we had go to our computer and print out a HAZMAT label to put on it. It cost us about $35 to ship it to her. She received it yesterday. It's JUNK... won't charge, won't do anything! She took it back to a WalMart store there in Mass. AND is still without a computer. She starts her college classes today! We are not impressed with WalMart or Geek and Express!! We've made several calls to WalMart and got nowhere. They can't even reimburse for the shipping for when we shipped it to her. NOT GOOD, NOT IMPRESSED, NEVER AGAIN! We feel like we got scammed. The computer they sent was a piece of junk, outdated, and not usable!

1 out of 5 stars review

I have been tryingto send an item that purchased on Dec. 30, 2025 back to them, aathey have not contacted me as of yey. Walmart has contacted them several times with no response. They kept telling walmart that they were going to send a returnlabel. I have not recieved it as of this date, Worse seller to deal with on walmart. Buyer be ware. DO NOT BUY FROM THESE PEOPLE! You will be sorry.

1 out of 5 stars review

Sent a lesser laptop. If you don't have what I ordered don't send it.

4 out of 5 stars review

all was just fine, as described. packaged well., on time.brought to my.door. Thankyou! ( would like to have had more beginning instruction included, tho)

1 out of 5 stars review

i returned the broken laptop 2 months ago, got a refund and they DID A FRAUDULENT CHARGE TO MY CARD 2 MONTHS LATER. SCAM SCAM. How dare they charge my card with out my Permission!!!! WALMART NEEDS TO BLACK LIST THIS SELLER.

1 out of 5 stars review

I wish I could give this seller a lower score than the one star. This seller is by far the absolute worst supplier I have ever encountered. Geeks and Express has been allowed to deliberately and fraudulently sell items on Walmart.com by misrepresenting the description of items. This seller sold me a NEW laptop that was defective and refurbished. This seller made no attempts to facilitate a prompt return nor replacement. BE CAREFUL. MAKE SURE YOU ARE AWARE THAT WALMART.COM ALLOWS THIRD PARTY SELLERS LIKE GEEK AND EXPRESS TO DEFRAUD CONSUMERS. WALMART.COM NOR GEEKS AND EXPRESS WILL BE OF ANY SERVICE TO YOU IF YOU HAVE A CONCERN. WALMART.COM AND GEEKS AND EXPRESS HAVE A CUSTOMER SERVICE DEPARTMENT THAT IS IN NAME ONLY. THE CUSTOMER SERVICE DEPARTMENT AT GEEKS AND EXPRESS AS WELL AS WALMART.COM ARE INCAPABLE OF PROVIDING ANY CUSTOMER SERVICE WITH POSITIVE OUTCOMES; GEEKS AND EXPRESS AND WALMART.COM HAVE ABSOLUTELY NO DESIRE TO PROBLEM SOLVE A CONFLICT THAT LEADS TO AN EQUITABLE OUTCOME FOR ALL PARTIES INVOLVED. DO NOT PURCHASE ANY PRODUCTS FROM GEEKS AND EXPRESS OR YOU, THE CONSUMER, WILL BE DEFRAUDED AND SINCE WALMART.COM HAS CREATED A CULTURE IN WHICH SELLERS CAN USE ITS PLATFORM TO DEFRAUD THE CONSUMER, YOU WILL NOT FIND ANY HELP NOR FAIR RESOLUTIONS. Geeks and Express as well as Walmart.com will only give you “I’m sorry for your inconvenience. I apologise. Translation? WE DO NOT CARE THAT YOU HAVE BEEN INCONVENIENCED AND DEFRAUDED; AND WE BOLDLY DO NOT CARE THAT YOU HAVE LOST MONEY, TIME, AND ENERGY TO GET AN EQUITABLE SOLUTION.

5 out of 5 stars review

the charger gets a little hot at times other than that it's working great

Oct 23, 2025
Arthur
1 out of 5 stars review

In dire need of a new laptop, and after doing tons of research, I ordered and paid for a Dell Latitude 3550 and unbelievably received a lesser quality model Dell Inspiron 3530 instead. Received and returned within 2 hours and I am NOT happy. I'll be buying another replacement elsewhere.