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Pops R Us

10 Bard ct
Poughkeepsie, NY 12603, US
|
(845) 489-8771

Seller Reviews

4.3 out of 5
280 ratings66 reviews

About the seller

We do not accept returns. Items have been authenticated. We take pictures of our pops and their boxes before we ship for your protection and ours. Buy with confidence! All regular size pops are shipped in a soft protective case. Thanks for your purchase - enjoy!!
Business Name: Pops r Us
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Top picks from seller

Seller reviews

4.3 out of 5 stars
280 ratings66 reviews
How seller rating is calculated

Showing 1 - 10 of 66 reviews

Feb 13, 2026
Timothy
Item bought
Funko POP! Disney: The Little Mermaid - 10" Ursula (Glow)
3 out of 5 stars review

They have been very responsive, however my pop arrived broken and I am waiting to hear what corrective steps the seller will offer me.

Feb 13, 2026
joseph
Item bought
Funko POP! Tees The Noid [Glows in the Dark] SIze XL Exclusive Collectors Box
1 out of 5 stars review

Sent the wrong item and then stated that they didn't accept returns. Thankfully I had 2 good customer sercice reps! They contacted Pops R Us and got me a full refund. i definitely won't do business with them again. Nowhere in the item description does it state that they can substitute an item if they don't have what you paid for and it definitely doesn't state anywhere that they have a no return, no refund policy.

Feb 11, 2026
SRB
1 out of 5 stars review

unresponsive seller. I have been trying to contact them to return the item I ordered by mistake (it's a duplicate). No response.

Feb 5, 2026
Elena
Item bought
Funko POP! Rocks Selena [Burgundy Diamond Glitter] #205
1 out of 5 stars review

YOU SEND THE WRONG ITEM NOW I HAVE TO DEAL WITH A RETURN

Jan 27, 2026
steve
1 out of 5 stars review

Received a product and the box that in came in was heavily damaged. The funkos usually stay in there box when displayed but this box looked horrible. Seller said no refunds and that they sent it in great condition so I guess I'm just out 60 bucks. Would never buy anything from Pops R Us.

Jan 25, 2026
Mark
Item bought
Funko Pop! Star Wars Holiday: Boba Fett Snowman
5 out of 5 stars review

The seller is prompt with order updates and very attentive to shipping details; trying to ship ASAP even on weekends!

Jan 24, 2026
James
Item bought
Funko POP! Royals: Prince Harry
1 out of 5 stars review

Seller was a joke!! Sent incorrect item and refused to help make it right.

Jan 24, 2026
Reggie
Item bought
Funko POP! Marvel - Black Panther Vinyl Figure - ERIK KILLMONGER (Masked) #278 *Chase*
2 out of 5 stars review

the product came on time. but it was not the product that i ordered on the website. when i opened the box it was not what i expected.

Jan 22, 2026
Mike
Item bought
Funko 10-Inch POP Collectible Bobblehead, 4 Years & Up
1 out of 5 stars review

Horrible customer service! I will be going to Walmart to handle this situation myself! They never reply back, the sent the wrong funko! And it was DAMAGED! I tried reaching out to them and i get no response. I want a refund.

Jan 19, 2026
kimiko
Item bought
Funko Godzilla POP! Movies Kong with Battle Axe Vinyl Figure (Flocked)
5 out of 5 stars review

son loves kong. and the feel works amazing because his sensory needs