DYU Official

it came exactly as described and showed up pretty fast actually

Terrible. Bike doesn’t work. Never worked. Was asked to take it apart and check connections, as a retired grandmother, I have no tools so I was then asked to take it to a bike shop, I have no way to do that. These folks take forever to respond and when they do it’s a waste of time I assumed the bike would run and tossed the box. I have no way to return the bike so this purchase was a total waste of money and time. Very disappointed. Do not deal with this seller

We have enjoyed the bike riding around our neighborhood. It's actually faster then we thought it would be.

Purchased for Christmas for my son received it dec03 and put it together on the dec 24 and the wheel fell off on the second day of riding. Reached out to seller they said they will send the replacement pieces but it will take 15 days because they never had to send replacement pieces however the pieces got returned and here we are still waiting. I don’t know what the issue is I also purchased a protection plan

I have been trying for the last three weeks to return this bike. The bike is brand new inbox with the original shipping label, I cannot get a hold of the seller. I cannot get a response. I cannot get direction on how to return. The store will not accept the return……….. I am stuck at this point. I need assistance in getting this item returned.

I brought 3 e bikes for Christmas and two bikes had tire problems

great bike for the price will be buying a few more as I have 7 kids perfect for them

great item for the price. I'm about 240 lb give or take. gets me around just fine. I don't take it for long trips, just a mile or two at a time. 15 miles an hour on flat, 20 downhill, 5 uphill. exactly what I wanted.

This was a horrible purchase! The battery life is trash. It handles poorly and the little bit of assembly is frustrating