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MaxIT-USA

401 Arlington Ave
Lakewood, NJ 08701, US
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Seller Reviews

3.9 out of 5
122 ratings46 reviews

About the seller

Every customer will receive the best possible customer care from MaxIT-USA. We provide the best pricing on everyday items while offering the finest top brand appliances.

Please do not hesitate to get in touch with us if, for any reason…

Business Name: MAX IT USA LLC

Top picks from seller

Seller reviews

3.9 out of 5 stars
122 ratings46 reviews
How seller rating is calculated

Showing 1 - 10 of 46 reviews

5 out of 5 stars review

I was very satisfied with Walmart and MaxIT-USA and AM Trucking. The gentlemen that delivered were very professional and very nice. All above were very prompt and cordial and helpful in the process. There were 2 slight blemishes on left front facing side of fridge. Delivery did take a picture, Thank you. B Goins

reply from Supplier Response

Hello Barbara! Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with Walmart, MaxIT-USA, and AM Trucking, and that the delivery team was professional, prompt, and courteous. We appreciate you bringing the blemishes on the left front side of the refrigerator to our attention and confirming that photos were taken at delivery. If you need any further assistance regarding this or have additional questions, please don’t hesitate to reach out. Thank you again for your kind words and for choosing us. Regards, Max-IT USA

5 out of 5 stars review

I love this fridge! It was been doing a great job ever since I got it.

reply from Supplier Response

Hello susan! Thank you so much for your feedback! We’re thrilled to hear that you’re loving your fridge and that it’s been performing well for you. Regards, Max-IT USA

1 out of 5 stars review

See my problems with returns as mentioned in review.

reply from Supplier Response

Hello sharon! We’re sorry to hear about the issues you experienced. We haven’t received any return requests from you yet. The best way to get help is to send us a message through your Walmart account, so we can address your situation quickly and find a solution. We’re happy to assist whenever you’re ready. Just reach out, and we’ll make sure to help!

4 out of 5 stars review

MaxIT is a little slow to ship, but it will arrive sooner or later.

reply from MaxIT-USA

Hello JKelly! Thank you for sharing your experience! We’re thrilled to hear that your inverter A/C is helping you save so much on electricity costs and that it’s proving to be such a worthwhile investment. We appreciate your recommendation and are glad you’re enjoying the benefits of the inverter model! Regards, Max-IT USA

5 out of 5 stars review

Distributor has been good at communicating and trying to fix problem. Their hands are tied because of lack of product, not in stock and has provided full refund.

reply from MaxIT-USA

Hello Mel! Thank you for your understanding and kind words. We’re glad our communication met your expectations, even though we were unable to fulfill your order due to stock limitations. We appreciate your patience and are happy the refund was processed smoothly. We hope to serve you again once the product becomes available. Regards, Max-IT USA

2 out of 5 stars review

responsive to the issue but refused an exchange. offered discount and cosmetic repair. I want to return and will buy from someone else

reply from MaxIT-USA

Hello Nicholas! Thank you for sharing your feedback. We’re truly sorry to hear that our resolution did not meet your expectations. While we offered a discount and cosmetic repair as alternatives, we respect your decision if you prefer to return the item and purchase elsewhere. Please know that your experience is important to us, and we’ll use this to improve how we handle similar situations in the future. Regards, Max-IT USA

5 out of 5 stars review

seller was fine.. a bit disappointed with Fedex bc they said delivery was attempted twice, when in fact twice they never even attempted and the item had a dent on it probably from the transportation and handling.

reply from MaxIT-USA

Hello Freddy! Thank you for your feedback. We’re glad to hear you were satisfied with our service, though we’re truly sorry for the issues you experienced with the delivery. We understand how frustrating it must have been to deal with missed attempts and the damage caused during transit. Rest assured that this is being dealt accordingly. Reagrards, Max-IT USA

5 out of 5 stars review

Great product, great seller! Arrived when promised and the unit works great. We were replacing an older through the wall unit and this one is so much quieter. Best price we could find anywhere. Seller kept us updated and provided great customer service.

5 out of 5 stars review

Amazing communication and even checked on me a few days later to make sure I was satisfied!

reply from MaxIT-USA

Hello Courtney! Thank you so much for your kind words! We’re glad to know you’re satisfied with our service and communication. Following up with our customers is part of our commitment to ensure you’re fully happy with your purchase. We truly appreciate your feedback! Regards, Max-IT USA

5 out of 5 stars review

Excellent company to do business with! They had my product in stock and shipped quickly! Communication with customer service through email was seamless and they were very quick to respond to set up my item for delivery! I would shop with this seller again and recommend to others !

reply from MaxIT-USA

Hello Melissa! Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth experience with our team, from product availability to delivery setup. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Max-IT USA