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Closer Pets

104 Longview St Ste A
Conroe, TX 77301, US
|
(800) 725-4333

Seller Reviews

4.4 out of 5
118 ratings23 reviews

About the seller

We've been proudly bringing pets and owners together for over three decades, under the Pet Mate, Cat Mate, Dog Mate, and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our…
Business Name: Ani Mate
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Top picks from seller

Seller reviews

4.4 out of 5 stars
118 ratings23 reviews
How seller rating is calculated

Showing 1 - 10 of 23 reviews

Jan 9, 2026
Tamires
Item bought
Cat Mate C100 Single Meal Automatic Pet Feeder, BPA-Free, Fly-Proof, Holds 14 oz. of Wet Food
5 out of 5 stars review

Arrived quickly, and well packaged. Would buy again.

Jan 6, 2026
Keith
Item bought
MiBowl Automatic Microchip Cat Feeder with BPA Free Bowl, Enclosed Back, and Collar Worn ID Disc
5 out of 5 stars review

They sent the item quickly and it was new and not damaged during shipping. I would not have any issues purchasing issues purchasing from them again

Dec 23, 2025
Jacob
Item bought
Cat Mate Lockable Cat Flap, White
1 out of 5 stars review

The QR code simply send you to their website instead of a page specific to the product and troubleshooting for the product. Only contact option is a fill-in-the blank page, no email or phone contact.

Nov 10, 2025
Albert
Item bought
Dog Mate Large Dog Door with Locking Security Panel and Magnetic Catch, Brown
4 out of 5 stars review

No complaints, fast shipping, reasonable price, good communication.

Nov 5, 2025
Soran
Item bought
Dog Mate Large Dog Door with Locking Security Panel and Magnetic Catch, Brown
1 out of 5 stars review

I cannot find any way or means to contact the seller to report this defective product I already installed it and I already tossed a package so it will be a little difficult for me to send it back to them

Sep 22, 2025
Karen
Item bought
Cat Mate Lockable Cat Flap, White
1 out of 5 stars review

It said it was a large. way to small for both of my cats😡 False advertisement!!!

Jun 13, 2025
anonymous
Item bought
Cat Mate 4-Way Locking Cat Flap for Doors with Door Liner, 7.625x7.875 Inch
4 out of 5 stars review

Told me it was ordered, then shipped, then when it would arrive.. Simple. And it arrived early. Nice.

Apr 24, 2025
cheryl
Item bought
Cat Mate Electromagnetic Cat Flap-White W/4-Way Locking Options and 2 Collar Magnets
1 out of 5 stars review

ship n handle went well, but emailing customer service,about the degect i didnt get anywhere, i got the runaround!! wrote again, telling me explain more and want model number etc. do not know how to explain more on door works SOMETIMES, BUT flap doesnt shut all way, stays stuck halfway

Dec 31, 2024
Julie
Item bought
Dog Mate 200 Fl. Oz. Pet Fountain w/ 3-Stage Fitler for Cats and Dogs
5 out of 5 stars review

was sent within a good time. i didnt have to wait long to get it.

Dec 26, 2024
Cathy
Item bought
Cat Mate Electromagnetic Cat Flap-White W/4-Way Locking Options and 2 Collar Magnets
5 out of 5 stars review

It was delivered early and in good condition. Easy to read instructions.