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Sonic Electronix

724 S 11th St
Louisville, KY 40210, US
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Seller Reviews

4.1 out of 5
623 ratings96 reviews

About the seller

Sonic Electronix is the world's premier retailer of car electronics and consumer electronics. We've sold online since 2000 and are the recipients of various customer service and product awards. Check out our selection of car stereos, amps, subs, speakers and more from Pioneer, JVC, NVX, Belva, Kicke…
Business Name: Sonic Electronix

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Seller reviews

4.1 out of 5 stars
623 ratings96 reviews
How seller rating is calculated

Showing 31 - 40 of 96 reviews

1 out of 5 stars review

if it wasnt for wanting this box to conserve room i would return it in a heart beat. Sub sounds like you a shaking a bag of rocks even at low watts. Still had to fix the box just to get it to mount because there was so much leftover resin inside the bolt wouldnt even clear it to put the nut on and the L-bracket on the out side is about a 1/4" off to the left of the stud. Not impressed and had high hopes from NVX.

reply from Sonic Electronix

Hello Billy! We do apologize that you had this experience. Please know that your experience is extremely atypical. We are reaching out to you now, but could you please also message in and tell us more about your installation so that we can assist. This box and sub are covered under warranty, and if there is any sort of issue whatsoever, we are going to get you taken care of.

1 out of 5 stars review

I can't write a review without choosing a star. I would not give them any stars! This company does not respond. I will never order anything from them again!

reply from Sonic Electronix

Hello Windy! We do see that you were reaching out to us to return this order, and please know we have been replying with return authorizations and free return labels since the start to address the issue. As we look at our incoming messages from this account related to this order we see that every one of your four messages were answered in under 24 hours, and we provided a free return label to return the order in all four responses. We ask that you please contact Walmart support directly to let a Walmart service team member know that you are not receiving messages through the Walmart messaging system. We have multiple screenshots showing that we have been responding to every message along with attachments for the shipping label.

1 out of 5 stars review

Get in touch with your sales 3rd party venders because they have been in touch with you 3 times!!!! I need to return the package, you’re probably waiting for the 30 days to expire before you reply back; Howe that is not happening this time. I am going to pay to send this package back to Sonic with insurance and a requirement for a signature for receiving it. You will not get me again Sonic Electronics

reply from Sonic Electronix

Hello David! We do see that you were reaching out to us to return this order, and please know we have been replying with return authorizations and free return labels since the start to address the issue. As we look at our incoming messages from this account related to this order we see that every one of your three messages were answered in under 24 hours, and we provided a free return label to return the order in all three responses. We ask that you please contact Walmart support directly to let a Walmart service team member know that you are not receiving messages through the Walmart messaging system. We have multiple screenshots showing that we have been responding to every message along with attachments for the shipping label.

5 out of 5 stars review

Fast shipping, perfect item as expected, great packaging!

5 out of 5 stars review

order was shipped fast. i had to return them yesterday cause I ordered wrong.

1 out of 5 stars review

trust me you don't want me to write down what I'm thinking.....😡😡😡😡😡

reply from Sonic Electronix

Hello ElCorre! As we review the messages, we see that you messaged in to let us know that you purchased this secondary audio system battery, perhaps believing it would be a replacement for the starting primary battery in your truck. In our messages, we see that we simply authorized the return, provided a free return label, and refunded this order upon its return. You were nice and pleasant throughout the whole exchange.

5 out of 5 stars review

Excellent device! Power to ya speakers! Perfect for the portable speaker box I built out of a yeti.

5 out of 5 stars review

Got exactly what I was expecting. no contact was necessary

1 out of 5 stars review

trying to ocntact them but no response. Bough a group 35 battery got something totally different.

reply from Sonic Electronix

Hello walt! As we detailed in our messages, we tracked down the issue to the SKU on the listing being incorrect, while the SKU Walmart asked us to send was what you received the description was wrong. We as the seller, do not curate or control the pictures or descriptions on Walmart's listings in every case. We did respond to every message in under 24 hours and provided a return label to return this battery that had incorrect listing specifications. We do see that you were reaching out to us to return this order, and please know we have been replying with return authorizations and free return labels since the start to address the issue. As we look at our incoming messages from this account related to this order we see that every one of your messages were answered in under 24 hours, and we provided a free return label to return the order. We ask that you please contact Walmart support directly to let a Walmart service team member know that you are not receiving messages through the Walmart messaging system. We have multiple screenshots showing that we have been responding to every message along with attachments for the shipping label.

5 out of 5 stars review

Fast shipping packages great everything was in the package that was described in the product information.