TouchUpDirect, LLC profile photo

TouchUpDirect, LLC

Location:
15280 El Prado Rd.
Chino, CA 91710, US
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Seller Reviews

3.9 out of 5 stars
3.9 out of 5
44 ratings10 reviews

About the seller

We’ve all felt that sense of dread one gets when those little accidents cause scratches and scrapes to your beloved vehicle. At TouchUpDirect, we want the world to know that anyone can patch up that paint job. It seems like a daunting task but we’re committed to making this as easy and stress free a…
Business Name: Uri Thatcher

Seller reviews

3.9 out of 5 stars
44 ratings10 reviews
How seller rating is calculated

Showing 1 - 10 of 10 reviews

May 19, 2026
Mahmud
5 out of 5 stars review

I got my paint in due time, well packed, and product was in good condition. I also got a free hand gloves. thanks for that.

5 out of 5 stars review

This product is a perfect match. I could not order directly from there website, but had no problem ordering thru Walmarts site.

5 out of 5 stars review

Shipped in a reasonable amount of time, product was a perfect match. Definitely recommend.

1 out of 5 stars review

I placed an order on 10/29/2023 for a paint kit that contained 1can of base coat, 1can of mid coat and 1can of clear coat, and paid extra for expedited delivery. I processed the order and received an email stating that I would have my order by 11/2/2023. Received the product after the expected delivery date. I opened the box to find they did not ship the correct products. They shipped two cans of base paint and one can of clear coat. When I contacted them they were apologetic, but that was all. The mid coat that was not shipped took them 4 days to ship after telling me they would get it out right away. When I looked up the order they shipped it out to me through USPS, the first order was sent out through FedEx. When I said I was unhappy that they shipped it through the post office, I was told that is the only way they ship. At no time did they offer to refund me for the expedited shipping that I paid for and did not get, nor offer anything for the inconvenience to me because of their poor quality control. There was no effort on their part to get me what I ordered and paid to receive in an expeditious manner. I ordered the paint from a different company that cares about their customers.

Apr 21, 2023
Pam
1 out of 5 stars review

Took to long to get my paint paid to have it expited that was a joke 4 days took 14 days

Jul 27, 2022
VET
5 out of 5 stars review

Nothing to dislike and just check and shop for prices

Nov 12, 2020
HMCJr
4 out of 5 stars review

They answered all of my questions and the paint arrived pretty quick.

Aug 9, 2020
Rudolfo
5 out of 5 stars review

Quick and precise delivery. Arrived sooner than promised.

Aug 5, 2020
David
3 out of 5 stars review

Instructions are fairly no existent. They could be a bit more helpful.