reply from Supplier Response
Hello Susi!
Thank you for taking the time to share your experience with us. We appreciate your feedback and take it seriously. We’re sorry that you had a unsatisfying experience . We're constantly finding ways to improve our customer experience, and strive for excellence.
We do pick up phones , ship on time and issue refunds if appropriate , feel free to reach out if there is anything that we can do to help with your order.
Thanks in advance!