[This review was collected as part of a promotion.] I found the Nivea Moisturising Cream very thick and deeply hydrating, which is great for dry skin. However, the scent was quite strong and overpowering for me. While it does moisturise well, the fragrance makes it less enjoyable for everyday use, especially if you prefer gentler products.

Thought I'd let someone know, I dont like this new formula as much as the old one. Im now getting an ouly T-zone, I have to use twice as much, it doesn't sink in as easily/ isnt as absorbent. I'm getting pimples, especially at the edge of my nose and cheeks (which I've never had ) and I feel like I need to re-apply at the end of the day. Bring back less sustainable formula please. I now feel I have to go find something new

I have used nivea soft as my hand and face moisturisers since I was 14 years old. Its the very best and as someone who needs to have moisturised hands i litrallly had a tube in my car in my bag and at my desk in work at all time. This was the hand cream I recomened to everyone and the only one I would ever use. Since the new formula has come out I now dont buy it. I have still to find a handcream like the old formula. This new vegan formula is so rubbish and it doesn't moisturisers. It sits on the skin and does nothing. Bring back the old formula please!

I used to love the old formula and used it for 20 years. The new formula is sticky and awful. Will have to find a new product if the old one doesn't come back soon.

Oh dear God Nivea, what have you done to my wonderful reliable moisturiser for the past 58 years. This replacement is cheap, tacky and totally different from the original one. I am beyond disappointed and hope you will at least consider returning the original one to sell alongside your other products. There are a lot of unhappy customers out there judging by the reviews.

Both my daughter and I have been using the product for 15 years. It was absolutely perfect. Now it's rubbish. Its formula leaves our skin sticky and doesn't moisturise at all. We will definitely not be using this anymore and will now find a new brand.

After using the original Nivea Soft for 20 plus years i am so disappointed in the new vegan version. i think most people like myself will probably buy this by mistake due to the small vegan symbol and then never buy again. You should offer two versions the original and the vegan one not just replace it you have ruined a perfectly good product and will be losing a lot of long term customers as a result. My skin feels awful now.

i have been using the nivea soft cream for around 10 years and i loved it so so much it was the one thing i never changed in my skincare routine. but this new formula instantly doesn't feel the same on the skin; it doesn't feel or look hydrating, my skin has lost the shine/glow it used to have when i put it on (it kind of looks matte now?). it also leaves a tight feeling on your face as it dries down, not absorbing into the skin at all. I appreciate the move towards vegan and sustainability, but surely this is possible without ruining a product so well loved.

Like most people I have a very busy life. One thing that was easy was Nivea soft. The new vegan formula is truly awful. It doesn't absorb at all is waxy and sticky. Now I have to find a new moisturiser so a lot of research needed. I'm deeply disappointed as this is unusable

Following in the footsteps of my Nana, I have used Nivea Soft (a fabulous product) for many years. It always left my skin feeling hydrated. Unfortunately I am now going to have to look for an alternative product. The new vegan formula does not leave skin feeling hydrated, I found the opposite. Very disappointed